Onboarding Team Leader Video Kyc Digital Banking Kotak 811 Cec Vkyc
Year Noida, Uttar Pradesh, India
Job Description
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Video KYC Team Leader - Digital Banking
Department Retail Liabilities | Digital Banking
Location Mumbai, Thane
Number of Positions Multiple
Position Grade M3
- Directs, administers and controls the day to day operations and activities of process
- Provides leadership, support and guidance to team
- Ensures compliance to guidelines and procedures to provide high quality service and outstanding customer care.
- Participates in the development of area strategic plans, goals, and objectives
- Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process to identify and develop talent.
- Ensures and promotes the development of the area management team/succession planning through coaching, training, and leadership development.
- Ensures a strong and robust communications process between all managers and staff within the area and across the division as needed by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to support staff.
- Ensures all employees receive the appropriate training and education
- Ensures Staffing, planning, and people management
- Graduate with decent English communication.
- Candidate should have a pleasing personality and should be presentable.
- Should be dedicated and display integrity.
- Willingness to learn with an attitude of continuous improvement.
- Willing to work in rotating shift
- Minimum 12 months experience as Team Leader/SME
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Job Detail
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Job IdJD3214176
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationNoida, Uttar Pradesh, India
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EducationNot mentioned
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ExperienceYear