Job Description

Respond to customer inquiries via email, chat, and social media. Resolve customer issues in a timely and efficient manner. Maintain accurate and detailed records of customer interactions. Follow company policies and procedures while handling customer queries. Collaborate with other team members to improve customer service processes. Provide consistent and reliable information to customers. Identify and escalate complex issues to the appropriate department. High school diploma or equivalent; a bachelor's degree is a plus. Previous experience in customer service or a related field. Strong written communication skills. Ability to handle multiple tasks and prioritize effectively. Excellent problem-solving skills. Attention to detail and accuracy. Customer Service Written Communication Time Management Problem Solving Attention to Detail Email Management Chat Support Social Media Engagement
Job Types: Full-time, Permanent, Fresher, Part-time

Pay: ₹18,178.38 - ₹42,532.22 per month

Benefits:

Provident Fund
Work Location: In person