Job Description

About Ninjacart:

Ninjacart is India\'s leading agri-platform, which leverages technology and data to organize the agri commerce ecosystem. Over the last 6 years, our made-for-India technology and India-centric solutions have disrupted the way fruits and vegetables move from farms to consumers\' plates. We empower farmers and other players in the ecosystem in ways never done before.

Ninjacart aims to be the digital network for global agri commerce that solves structural problems such as information asymmetry, payment hassles, distribution inefficiency, and discovering new buyers and sellers with tech-first solutions.

Ninjacart has raised over $350mn from Walmart Group, Tiger Global, Accel US, Accel India, Syngenta, and others. We are one of the top 25 startups to work for, according to Linkedin.

We are a highly motivated, results driven community, who focus on proactive approaches to problem solving. We cherish entrepreneurial spirit and provide significant operating autonomy to senior leaders. There are ample opportunities and challenges to be solved at scale and in real-time.

Location: Bangalore, KA, IN

Job Summary:

We are seeking a highly motivated and experienced Key Account Manager (KAM) with a proven track record in building and managing the Horeca (Hotel/Restaurant/Caf) business segment. As a KAM, you will be responsible for developing and maintaining strong relationships with key clients in the Horeca industry, driving sales growth, and achieving business objectives. This role requires exceptional communication, negotiation, and strategic thinking skills to effectively promote our products and services within the Horeca sector.

Responsibilities:

- Horeca Business Development: Identify new business opportunities within the Horeca segment, analyze market trends, and develop effective strategies to expand our presence in the industry.

- Key Account Management: Build and nurture strong relationships with key clients in the Horeca sector, including hotels, restaurants, cafes, and catering companies.

- Sales and Revenue Growth: Develop and execute sales plans to achieve revenue targets, including cross-selling and upselling opportunities.

- Negotiation and Contract Management: Negotiate favorable terms and conditions with clients, ensuring the successful execution of contracts and agreements.

- Market Intelligence: Stay updated with industry trends, competitor activities, and market developments to identify potential risks and opportunities, providing valuable insights to the management team.

- Collaborative Approach: Collaborate with internal stakeholders, including marketing, supply chain, and operations, to ensure seamless delivery of products and services to Horeca clients.

- Customer Relationship Management: Maintain accurate records of customer interactions, manage customer inquiries, and resolve any issues in a timely and professional manner.

A Ninja is resilient, smart, and ambitious. Sounds like you? Here\'s what you will need to have to join the Ninja Clan

- Education: MBA/PGDM from a Tier I Tier II college

- Experience: A minimum of 3-5 years of experience in key account management, sales, or business development, preferably within the Horeca industry.

- Horeca Industry Knowledge: In-depth understanding of the Horeca industry, including its dynamics, key players, and market trends.

- Relationship Building Skills: Strong interpersonal skills and the ability to build and maintain relationships with clients at various levels within organizations.

- Sales and Negotiation Skills: Proven track record of meeting or exceeding sales targets, excellent negotiation skills, and the ability to close deals effectively.

- Strategic Thinking: Demonstrated ability to think strategically, identify opportunities, and develop innovative solutions to drive business growth.

- Excellent Communication: Exceptional written and verbal communication skills, including the ability to deliver persuasive presentations and proposals.

- Analytical Abilities: Strong analytical and problem-solving skills, with the ability to interpret data, identify patterns, and make data-driven decisions.

- Result Orientation: Self-motivated, proactive, and results-driven, with the ability to work independently and as part of a team.

- Flexibility and Adaptability: Willingness to travel frequently, adapt to changing market conditions, and work in a fast-paced environment.

If you have a passion for the Horeca industry, a proven ability to build and manage key accounts, and a desire to contribute to the growth of our organization, we would love to hear from you. Please submit your resume and a cover letter detailing your relevant experience and accomplishments in the Horeca business segment.

Additional Information:

At Ninjacart, we are creating a workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

Check out what Life at Ninja looks like!

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