Job Description

Why Kyndryl Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are actively discovering, co-creating, and strengthening. We push ourselves and each other to seek better, to go further, and we carry this energy to our customers. At Kyndryl, we want you to keep growing, and we’ll provide plenty of opportunities to make that happen.

Please be aware that we have the Kyndryl candidate zone hosted by IBM for a certain period. If you have applied for an IBM role previously, you will be able to log into the candidate zone using your previous IBM log in details. When in the candidate zone, you will be able to see your previous applications for both IBM and Kyndryl.

For further information on privacy, please visit www.kyndryl.com/privacy. Your Role and Responsibilities

• Need to have extensive experience in Palo Alto firewalls, experience Cisco firewalls.
• Should identify, troubleshoot and resolve any hardware, software or configuration related incidents observed on any equipment across network.
• Responsible for preparing Method of Procedure for any configuration changes, and follow Change management procedures.
• Should have good Knowledge and working experience on Juniper SRX Cisco, Palo Alto Security Products (Firewall & IPS) is an added advantage.
• Should be skilled in Firewall and VPN troubleshooting.
• Responsible for leading any planned scheduled maintenance activities.
• Should be able to lead any incident calls with OEM technical support and provide any inputs required for restoration.
• Resolve Customer Escalations.
• Act as a key SPOC for L3 Incidents.
• Type of Experience: Global | Build and Manage | Tech Lead / Architect | Strong Customer liaising skills/exp
• Certifications needed: CCNP Security, Palo alto Network security certification

Required Technical and Professional Expertise

• Minimum 12+ years of experience in IT domain
• Hand on skills in configure, administer, and document firewall infrastructure.
• Deep knowledge on working with Juniper SRX/ Palo Alto/ Checkpoint / CIsco / Fortigate Firewall
• Maintain High Availability and Clustered firewall environments for customers using Check Point High Availability. Managing Check Point Smart Console Dashboard.
• Proven Knowledge of IPS Software blades and others.
• IDS/ IPS Threat Monitoring and Tuning on Smart Console.
• Knowledge of network protocols (EIGRP, OSPF, BGP, RIP, VLAN, TCP/IP, etc.).
• Should manage corporate Checkpoint Firewall implementing security rules and mitigating network attacks.
• Firewall troubleshooting and maintenance issues. Responsible for resolving the issues from the company and/or vendor documented resolutions.
• Knowledge on Log analysis and correlation of Monthly reports.
• Understanding on creating Signatures and Traps to analyze traffic pattern.
• Should be familiar with Checkpoint models, capabilities, and architectures.
• Supply data on resolvable firewall issues to the vendor Technical Assistance Centres (TAC) and, with assistance from the vendor technicians, advance towards full resolution of the issues and documentation of the process.
• Provide Support for VPN client Infrastructure.
• Policy/ Signature Reinforcement based on the requirement and alert trend,
• Ability to work in 24X7 environment and experience in handling provisioning related issues

Preferred Technical and Professional Experience

• 8+ years extensive experience / knowledge of R&S, Wireless, Optimization and in load balancing worked in complex environment including various products, aware of SBM and enterprise scenarios.
• Cisco routers, Switches, Riverbeds, F5 Load Balancer,
• Cisco wireless networks
• Experience with DMVPN and MPLS networks
• Experience with Cisco and Palo Alto Firewalls
• Cisco CCNP/CCIE wireless/routing and switching a plus
• Experience with routing protocols specially EIGRP, OSPF, BGP

Required Education Bachelor's Degree Preferred Education Master's Degree Being You @ Kyndryl Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Other things to know When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application. Primary Job Category Technical Specialist Role (Job Role) Network Support Specialist Employment Type Full-Time Contract Type Regular Position Type Early Professional Travel Required No Travel Company (Y030) Kyndryl Solutions Private Limited Is this role a commissionable / sales incentive based position No