Job Description

Why Kyndryl Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are actively discovering, co-creating, and strengthening. We push ourselves and each other to seek better, to go further, and we carry this energy to our customers. At Kyndryl, we want you to keep growing, and we’ll provide plenty of opportunities to make that happen.

Please be aware that we have the Kyndryl candidate zone hosted by IBM for a certain period. If you have applied for an IBM role previously, you will be able to log into the candidate zone using your previous IBM log in details. When in the candidate zone, you will be able to see your previous applications for both IBM and Kyndryl.

For further information on privacy, please visit www.kyndryl.com/privacy. Your Role and Responsibilities

• Network Security administrator with extensive experience Juniper Firewall.
• You'll work with client to understand the requirements and provide required support on network platform and suggest required changes as per industry standard and implement improvements in the client environments and provide support.
• Attend / React on the alerts of up/Down status of Network devices such Switches, Distributed Router, and other associated network edge devices which would be configured.
• Work on incident or problem ticket after recognition of the problem and notify Client according to a mutually agreed escalation process.
• Respond to any alarms received from the in-scope devices.
• Firewall Policy monitoring, Update, Maintain and fine tuning
• Periodic back up of the configuration
• Provide the last archived configuration to assist with Restore in the event of configuration loss (including during any outage or disaster) or changes or performance issues;
• Upgrade firmware, security patches and latest software upgrades as per client policy
• Perform device configuration management, back up and logging.
• Maintain logical network diagrams and architecture documentation
• Escalate security incidents via e-mail, as appropriate.
• Supporting, management, operation & monitoring of OpenSSL and OpenVPN and access and authorization system.
• Contact product support for network devices. For example, Cisco TAC, Juniper TAC, Riverbed, Checkpoint when required.
• Drive and produce a Root Cause Analysis (RCA) report
• Provide the last archived configuration to assist with Restore in the event of configuration loss (including during any outage or disaster) or changes or performance issues.
• Perform device configuration management.
• Perform device configuration management, back up and logging.
• Maintain logical network diagrams and architecture documentation received from Client as part of service take over;
• Implement logical changes on LAN – WAN devices, such as port allocation, vlan, vref, implementing routing protocols such as bgp, ebgp etc.
• Resolve and remediate incidents related to devices in scope.
• ProVide 3rd party vendor coordination (i.e., break-fix)
• Monitoring network connectivity including leased line connections
• Follow the compliance and security guideline and to make sure compliance level is as per bank compliance expectation. Follow-up and do all needed coordination to achieve this.
• Implement logical changes on LAN, such as port allocation, vlan, vrf etc.
• Implementing routing protocols.
• Resolve and remediate incidents related to devices in scope;
• Configure the devices and make changes as required work on incident or problem ticket after recognition of the problem and notify client according to a mutually agreed escalation process.
• Contact product support for Security devices i.e. OEM TAC
• Follow the compliance and security guideline and to make sure compliance level is as per bank compliance expectation. Follow-up and do all needed coordination to achieve this for security components.
• Perform software updates as per directions and plan of action received from client team.
• Perform policy/configuration changes to the managed services/products as per the SOP shared by client.

Required Technical and Professional Expertise

• Experience on Network Routing, Switching, Firewall.
• Working experience on firewall Policy implementation for Juniper Firewall is must.
• Working knowledge of infrastructure-layer security design patterns, technologies, and products.
• Knowledge and working experience on Ansible for implementing automation.
• Must have a clear knowledge of ITIL based service delivery.
• Strong communications skill and multiple stakeholder management.

Preferred Technical and Professional Experience

• ITIL V3 to Intermediate level.
• You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies.
• Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work.
• Intuitive individual with an ability to manage change and proven time management.
• Proven interpersonal skills while contributing to team effort by accomplishing related results as needed.
• Up-to-date technical knowledge by attending educational workshops, reviewing publications.
• Minimum 5 Years of Work Experience with at least 3 years of relevant experience.
• Bachelor's Degree / Diploma Engineering.
• Ready to provide 24X7 Support.
• Good verbal and written communication Skills in English.

Required Education Bachelor's Degree Preferred Education Master's Degree Being You @ Kyndryl Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Other things to know When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application. Primary Job Category Technical Specialist Role (Job Role) Network Services Specialist Employment Type Full-Time Contract Type Regular Position Type Early Professional Travel Required No Travel Company (Y030) Kyndryl Solutions Private Limited Is this role a commissionable / sales incentive based position No