Job Description

 Overview:
JD :

Role & Responsibilities

• 
  Experienced in Production Network Environment of an enterprise impacting 100,000+ users

• Handling LAN Network Operations with Business & Mission Critical applications

• Handling escalated incidents or high critical tickets

• Predicting Risk/Impact and Participating in Major Changes

• Reporting & Performance Dashboards with Capacity Planning

• Leading the technical resolution of critical incidents and problems.

• Review change request and implementation plans and ensure successful change Technical Team (5-10 members) & Vendor Management

• Technical Transition & Documentation skills (Onsite to Offshore)

• Design, Migration and upgradation of existing infrastructure

Skills

• 
  Expert on configuration, administration, and implementation of LAN Switching and wireless LAN infrastructure

• LAN Interface, Products, Protocol configuration and LAN Network Troubleshooting

• Working with tools like Solarwinds, Cisco Prime, Cisco DNAC & Netbrain

• Routers and Switching infrastructure management & configuration

• Provides 3rd level technical support on data network related issues.

• Expert in switching technology with LAN and data center networking (Gigabit Ethernet, L2/L3 Switching, VLANs, STP, VTP etc.) are required.

• Network IP address design and optimization. Expert in Configuration and troubleshooting of routing protocols (RIP, EIGRP, OSPF, BGP) .

• Excellent knowledge in various routing and switching protocols and network troubleshooting in datacenter network as well as WAN technologies.

• Good knowledge in Wireless technology and experience in operational support for wireless controllers and Aps on escalated calls.

• Experience in Cisco ISE, Cisco ACS and Microsoft NPS.

• Knowledge in managing IPAM tools.

• 
  Experience in systems like Cisco Nexus, Juniper, F5 BigIP, Radware, CSS/CSM, ACE etc

• Configure and Troubleshoot Network optimization solutions like Riverbed, Cisco WAAS etc.

• Experience in Network Security/Proxy Server Operational support

• H/W troubleshooting & Vendor coordination

• Wireless network design and Implementation.

• Experience in Cisco CSPC

Process & Tools

• 
  Remote system administration

• Expertise in automation and reduction of manual efforts through Scripting/tools

• Incident, Change & Problem management

• Configuration management

• Capacity Planning

• 
  Vendor Management

Behavioral Skill

• 
  Supporting escalated tasks/incidents

• Fair Written & Verbal Communication Skills

• Technical Team management of up to 10 resources

• 
  Experience of handling global customers