Job Description

Job Type: Full Time
Job Location: Jaipur
Job description
Roles and Responsibilities:

• Candidate must know about both OS – Windows & Linux
• install, configure, and maintain Linux & Windows operating systems.
• Analyzes and resolves problems associated with the operating systems servers, hardware, applications, and software.
• Experience in the Linux system is mandatory for this profile.
• Experience- Min 1- 3yrs relevant in desktop support.
• Should be good in Windows Support, Outlook Support, Active Directory, DNS, DHCP
• Should have good knowledge of Hardware Support (Printer, System Assembling, and Disassembling)
• OS Troubleshooting, Outlook Troubleshooting, and Configuration
• Should be well versed in remote support.
• Should have Excellent communication and technical knowledge.
• The candidate should be a graduate (B. tech/ MCA- preferable).
• Responsible for effective and consistent communication and supporting employees or associates.
• Addressing queries and issues pertaining to our software, tools & applications.
• Ensuring that requests are addressed in a timely and effective manner.
• Monitor Track and Report incidents received on a daily basis.
• Good understanding of Technical Troubleshooting and aspects.

• Red Hat – Linux Certification/ Training in Linux Admin would be an added advantage
• Good communication skills (verbal & written)
• Good knowledge of windows OS troubleshooting & MS Office Applications.
• desktop, laptop, and network troubleshooting skills.
• Willing to assist over the phone/skype and physically.