Job Description

Job Advert
What keeps a global BPO with over 100,000 employees from more than 190 locations in 50 countries running smoothly Webhelp’s newest Network Architect, who might just be you!

Be a part of a thriving team of innovative leaders and technical wizards who are driven to provide pioneering solutions for our customers and clients around the world by applying for this exciting opportunity that promises tremendous career growth and prospects.

As our Network Architect, you’ll assist with the design, development, test, and implementation of Webhelp’s internal and client-specific IT solutions.

Working with a world class team of experts in a dynamic and ever growing environment, you’ll need to be solution driven, with the ability to work well under the pressure of juggling multiple projects and tasks.

To be considered for this role, you’ll need to be highly technical and have a hawk’s eye for detail while diligence and dependability are crucial personality traits.

We are want proactive decision makers with experience to foresee and solve issues beforehand. Your role is essential to the growth and functioning of our business and will include but not be limited to the following technology elements:

• LAN
• WAN
• Internet
• Firewalls
• Physical interconnects (fibre, copper, radio etc.)
• Communications protocols
• Resilience / DR
• Network Security
• Other communications-related technologies as required

What you’ll be doing

• Assisting with the design, development, documentation and implementation of network solutions to ensure optimal system performance and access in a 24/7/365 environment
• Providing environmental design and layout criteria for network facilities, cabling infrastructure, equipment, and other devices
• Developing technical requirements and testing plans to evaluate vendor products, services, proposals, and bids
• Developing and maintaining regular plans to support vendor releases for network hardware, operating systems, and software
• Ensuring adequate network services, capacity, and availability (e.g., bandwidth, switch ports, cables, and connectivity)
• Developing and maintaining documentation of current configurations including the baseline templates and optimal configurations and generating regular change reports
• Developing, implementing, and monitoring network performance measures and reports and troubleshooting performance problems
• Providing technical support and guidance to end-users and stakeholders
• Installing, configuring, and managing network devices, security appliances, and maintaining document appropriate access procedures
• Routinely performing security risk analyses to identify network vulnerabilities and generating intrusion prevention and detection reports
• Recommending and implementing counteractive security measures proactively, and in response to incidents
• Responding to incidents and security breaches providing root cause analysis
• Providing support for telephony, including IP phones and integrated communications

What you’ll need

• An in-depth technical understanding of IT Network topologies
• CCDP (Cisco Certified Design Professional) minimum
• Considerable experience designing, developing, and implementing network solutions
• Good knowledge of Cisco VRF lite, BGP, EIGRP and OSPF
• Good knowledge of Firewall configurations and NGF set up
• Good troubleshooting methodology

We’d love to get to know you better. After applying, you will be sent a link to complete a quick online chat. Take this opportunity advance your career with our collaborative team of game-changers today.
Job Reference: IN01467