Design, develop, and deliver the training programs or projects according to the training schedule for all levels of Sales team • Work closely with sales and operation team for training needs analysis and conduct CRT/VT/OJT and coaching Beauty Advisors/Supervisors • Monitor and evaluate training program’s effectiveness, success, and ROI periodically and recommend program changes to enhance BA performance in achieving the targeted goals of the organization • Prepare and consolidate statistical reports and feedback surveys of the training programs • Develop, organize, and maintain an updated database on training programs, manuals, and related records/materials • Liaise and coordinate with internal and external parties in executing training initiatives • Build an exciting & motivating RNR system for BAs to reward top performers to drive motivation & increase BA retention. • Take part in ad-hoc projects assigned by manag
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