Support Client Management and Client Advocacy colleagues with the preparation and management of tasks and deliverables required as part of the renewal process.
Collaborate with functional teams to initiate and finalize client deliverables. Follow up and handle questions and requests for information from functional teams. E.g., Loss Runs, Policy Checking, Certificates, Accounting and Settlement.
Support the billing and invoicing process by ensuring that all necessary documents and key data elements are included and accurate
Support onboarding of new clients
Create and manage Client Exposure details
Support the renewal process with document preparation/management, data analysis/management and delivery as part of a packet to Advocacy/Service team in preparation for client renewals
Schedule, attend and take minutes of Internal Strategy meetings
Data entry required to load and update client details for submission, proposal, binding and billing.
Participate in the draft proposal creation process alongside the Client Team
Collaborate with the Client Team to support the activities required to file taxes in a timely manner to avoid fines and penalties due to late fees
Support the Client team in process of binding coverage with carriers by drafting of binding confirmation documents and following up with carriers for receipt of binders
Support in preparation of the \xe2\x80\x98Summary of Insurance\xe2\x80\x99 to facilitate Clients understanding of their coverage
Arrange and facilitate internal strategy meetings to discuss insurance upcoming renewals for a specific period. Support Client Managers and Account Executives in the coordination process
Monitor renewal activities and assist in the preparation, review and update of documents and data required for the renewal process
Support the Client Service and Advocacy teams with reporting needs
Support the Client Service and Advocacy teams in the skillful management of ad hoc and mid term requests to support such activities and endorsements, certificates, loss runs, etc.
Qualifications:
Graduate
Any insurance qualification (Preferred)
Knowledge and Experience:
2 to 5 years for experience in the Insurance renewal cycle business
US insurance experience (Preferred)
Understanding of the end-to-end insurance renewal cycle and its stages
Thorough knowledge and understanding of various insurance documents
An understanding of catastrophe modelling will be useful
Required Characteristics:
Required Characteristics:
Communication \xe2\x80\x93 Fluent in written and spoken English with a high level of competency in comprehension, ensuring the accuracy and quality of the information conveyed
Problem-Solving \xe2\x80\x93 Comprehend complex information and follow standard operating procedures to provide appropriate solutions to customer inquiries
Adapts to Change \xe2\x80\x93 Flexible and adaptable to handle changing demands and situations effectively and efficiently
Task Prioritization \xe2\x80\x93 Attention to day-to-day operations, ensuring that all tasks and responsibilities are covered efficiently and effectively with excellent prioritization and multi-tasking skills
Attention to Detail \xe2\x80\x93 Close attention to details to ensure the accuracy and quality of the information provided to Clients