Move Manager

Year    Bhilai, Chhattisgarh, India

Job Description

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Job Summary
  • Responsible for interfacing with customers, logistics, manufacturing and/or sales or service representatives to handle a variety of pre-sales or post-sales service functions.
  • Responds to and /or provides assistance to Agilent trade customer and internal customers in areas such as product/service order fulfillment processes, customer service requests such as end-to-end order status management, repair /calibration requests, product changes or returns, accounts receivable collections, invoicing requirements, contract issues/administration or lease administration.
  • May act as lead for team responsible for booking orders and/or processing quotes.
  • In a factory environment, order fulfillment activities may include monitoring inventories and coordination of delivery of factory products.
  • Resolves problems by applying established policies, procedures and tactics.
Job Role : Customer Service / Tech SupportResponsibilities and Duties
  • Monitors processes and the effectiveness of business controls and recommends improvements.
  • Ensures proper control, recording and classification of transactions.
  • Uses accounting and financial systems and tools to input data, generate reports, conduct specialized research projects and respond to inquiries.
  • Interfaces with sales support, customer service and accounts receivable to reconcile accounts.
  • Determines and develops approaches to administrative customer service assignments
  • Responsible for customer service tasks which require planning and judgment
  • Solves a broad range of customer service problems varying in scope and complexity
  • Excellent written and Verbal communication skills
Required Experience, Skills and Qualifications
Customer Service / Tech Support Job Type: Full-time Salary: 9180,000.00 - 9240,000.00 per year Benefits:
  • Cell phone reimbursement
  • Internet reimbursement
Schedule:
  • Day shift
Supplemental pay types:
  • Commission pay
Experience:
  • Inside sales: 3 years (Preferred)
Language:
  • Bengali (Required)
  • Marathi (Required)
  • Odia (Required)
  • Telugu (Required)
  • Malayalam (Required)
  • Kannada (Required)
  • Tamil (Required)
Shift availability:
  • Day Shift (Required)
  • Night Shift (Required)
Willingness to travel:
  • 25% (Required)

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Job Detail

  • Job Id
    JD3038714
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bhilai, Chhattisgarh, India
  • Education
    Not mentioned
  • Experience
    Year