Mis Associate Service Desk

Year    India, India

Job Description


Job description Role : Analyst Location : India Who are we looking for Analyst Primary Skills: The Project Support Officer will facilitate data collection, validation and reconciliation of the vendor invoice data. Support the Managers and Administrators with the applications they use daily. These would include Access, Order Management, Pricing, E-Claim etc. Take part in conducting RCA for issues in order to arrive at a permanent solution. Work with the Development Team and Leads to create ticket related to Application issues. Application Monitoring to assess real time application performance. . Must have some knowledge of Excel and ITSM Tools . Should coordinate with the stakeholders, to proactively obtain the sales data. . Validate and reconcile the stakeholder sales data and upload the same to the share point. . Work with the concerned stakeholders to ensure that stakeholder payments are facilitated timely. . Ability to think independently and to coordinate with a team of stakeholders and their teams . Should be able to understand the issues explained by the stakeholder and help to resolve as appropriate. . Must have good communication skills to interact with a wide range of stakeholders. Required Candidate profile: . Good communication skills and an outgoing personality . Exhibit leadership skills to work with a team of vendors and their teams. . Disciplined and sincere to assigned tasks and responsibilities. . Never give up attitude towards professional challenges Minimum Educational qualifications: . G raduate or Diploma in any stream. What\'s in for you . At Mphasis, we promise you the perfect opportunity of building technical excellence, understand business performance and nuances, be abreast with the latest happenings in technology world and enjoy a satisfying work life balance. . With the current opportunity, you will get to work with the team that has consistently been setting benchmarks for other deliveries in terms of delivery high CSATs, project completion on time and being one of the best teams to work for in the organization. . You get an open and transparent culture along with freedom to experimentation and innovation . ..(Include any other points specific to the team/ project is required) About the practice/ Project: Who are we Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise. Over the years we have left an indelible impression in the IT solutions domain with an impressive clientele and an extensive global presence. The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers. Our integrated solutions offering is aimed at creating value for our customers, helping them in improving their business processes with minimum hassles and capital outlays . Skills PRIMARY COMPETENCY : Reporting PRIMARY SKILL : MIS PRIMARY SKILL PERCENTAGE : 100

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Job Detail

  • Job Id
    JD3024766
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    India, India
  • Education
    Not mentioned
  • Experience
    Year