Job Description

The MI Analyst will be key contact for data reporting for internal and/or external customers. Must be open for rotational shift environment, Travel Industry background will be an added advantage.

Additionally, will be responsible for:

• Providing set of reports requested by internal and external users
• Solving problems and investigate data related issues
• Production of recurring and ad-hoc reporting
• Supporting workflow management procedures
• Maintaining expected productivity and customer satisfaction goals
• Working with peers to develop better procedures and client offering solve problems and investigate issues
• Experience in client facing analytics and\or MI product support
• Strong quantitative, analytical, problem solving & reconciliation skills
• With each inbound extract check/identify/report for compatible formats, missing data, anomalies, file type, date formats, number formats, invalid air, car, hotel codes, date range, duplication, no data procedures.
• Manage RSCC & HMM tasks or any process related tasks that
• Co-ordinate with global operations teams/depts./offices to ensure data accuracy
• Maintain high level of quality and compliance scores
• Identify and drive operational efficiencies
• Work in tandem with the team to ensure that the SLA's are met on a consistent basis
• Effectively work and communicate with all departments and heads within GBT (all its affiliates) & Vendor Partners to fulfill business requirements in a prompt and efficient manner.
• Share new insights and developments with team members
• Commitment to team goals and deadlines
• Work with peers to develop better procedures, solve problems and investigate issues
• Collaborate with all data sources to compile data flow and integrate into a single set of client data, establish reporting fields and form

Location India - Haryana - Gurgaon

It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.