MIDDLEWARE MANAGER (JOB NUMBER: IT 002291)






About BNP Paribas India Solutions:


Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union\xe2\x80\x99s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.





About BNP Paribas Group:


BNP Paribas is the European Union\xe2\x80\x99s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group\xe2\x80\x99s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group\'s performance and stability





Commitment to Diversity and Inclusion


At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.





About Business line/Function:


The Middleware team is responsible for supervising, monitoring and developing the Middleware of the regional Hub of BNP Paribas in the India region, liaising with BNP Paribas Head Offices where all major banking applications are hosted. Middleware Team activities plays a major role in the structure of processes that govern decision making around IT investment, client and suppliers relationships, project management.






Job Title:

Middleware Administrator

Date:

23/08/23


Department:

ITIP

Location:

Bangalore


Business Line / Function:

CIB PROD

Reports to: (Direct)

Middleware Manager


Grade: (if applicable)

(Functional)


Number of Direct Reports:

NA

Directorship / Registration:

NA


Position Purpose


Provide specific technology operations support during assigned shift. Willingness to work in shifts, during off hours or on weekends. Follow all operational processes like incident and problem management to specific processes like hardware decommissioning and escalations. Strictly adhere to all Change Control processes and rules to prevent unexpected outages.



Responsibilities




Direct Responsibilities


- Administering IBM WebSphere environment - 3-tier architecture, installation, domain configuration, deployment, troubleshooting and maintenance activities Complete Hands on experience in latest websphere versions v8.x, v9.x and knowledge on older versions.

• Good experience in performance tuning, JVM, JMS, GC and other parameters settings etc.

• Proficient in patching, version upgradation and migrating middleware environment Good knowledge on digital platforms like containerization and cloud services Good knowledge on ITSM process and preferably ITIL certified.

• Complete hands on in SSL configuration, Webservers (Apache, iPlanet, IHS and IIS) Hands on experience in automation, Shell scripting, Python scripting etc.

• Good knowledge on JBOSS architecture and other middleware components like MQ, MB, integration platforms.

Contributing Responsibilities

• Maintain system high reliability, availability and fault tolerance.

• Respond quickly to raised incidents, provide break fix when required.

• Updating inventory and licensing information using ADDM tool

• Should be ready to work in 3 shifts (24 x7 as well) & 6 Days working

Contributing Responsibilities

• Maintain system high reliability, availability and fault tolerance.

• Respond quickly to raised incidents, provide break fix when required.

• Updating inventory and licensing information using ADDM tool

• Should be ready to work in 3 shifts (24 x7 as well) & 6 Days working

Technical & Behavioral Competencies

• Installing Middle-ware product like WebSphere Application Server , WebSphere MQ, Apache Tomcat, Apache Web-server, IHS, Jboss.

• Upgrading Middle-ware and Web-server products (Websphere, MQ, etc...)

• Doing Configuration changes in Middle-ware and Web-server level.

Deploying J2EE application & back-end resources.

• Experience in Clustering & Session replication/persistence.

• Troubleshooting Middle-ware and web-server issue.

• Analyzing App server & webserver logs, thread dumps, verbose gc logs etc.

• Raising PMR with IBM Support and coordinating with them (If required)

• Graduate / Post Graduate or any other equivalent degree.

• 3 Years hands on technical experience on Middleware Administration.

• Working knowledge of WebSphere MQ.

• Working knowledge of supported operating systems (e.g., AIX, Solaris, Linux on Intel, Windows)

• Good understanding of messaging concepts as they relate to IBM WebSphere MQ

• Basic knowledge of operating WebSphere MQ Explorer

• Basic understanding of JMS concepts

• Good knowledge and understanding of Batch or PowerShell scripting

• Strong coordination and organizational skills

• Excellent communication skills and Multi-tasking capabilities.

Specific Qualifications (if required)

• B.E or Equivalent

• ITIL V3 Foundation desirable

Skills Referential


Behavioural Skills: (Please select up to 4 skills)


Ability to deliver / Results driven


Ability to share / pass on knowledge


Ability to collaborate / Teamwork


Communication skills - oral & written


Transversal Skills: (Please select up to 5 skills)


Analytical Ability


Ability to understand, explain and support change


Ability to develop and adapt a process



Ability to develop others & improve their skills


Ability to manage / facilitate a meeting, seminar, committee, training\xe2\x80\xa6


Education Level:

Bachelor Degree or equivalent


Experience Level

At least 7 years


Other/Specific Qualifications (if required)

• Ability to engage customers independently for ongoing incidents; high level of ownership and initiative needed; needs to work independently with minimal or no supervision.

• Excellent written, oral and presentation skills.

• Should be able to articulate technical concepts in documentation.

NA

Primary Location

: IN-MH-Mumbai

Job Type

: Standard / Permanent

Job

: INFORMATION TECHNOLOGY
Education Level: Bachelor Degree or equivalent (>= 3 years)
Experience Level: At least 5 years

Schedule

: Full-time