Job Description

Job Summary:
We are seeking an experienced and dynamic Manager to lead and manage our MICE operations. The ideal candidate will be responsible for planning, organizing, and executing end-to-end MICE events for corporate clients. This role requires a deep understanding of event management, vendor coordination, budgeting, and exceptional client servicing skills.
Key Responsibilities:

• Lead the planning, budgeting, and execution of MICE events (domestic and international) plans including meetings, incentive trips, conferences, exhibitions, and corporate offsites.
• Manage client relationships and understand their requirements to offer customized travel solutions.
• Coordinate with internal teams and external vendors (hotels, airlines, transport, venues, etc.) for seamless execution.
• Prepare detailed proposals, itineraries, budgets, and presentations for client approvals.
• Oversee the operations team in planning logistics, documentation, travel bookings, and event-related activities.
• Ensure high-quality service delivery and post-event follow-ups for feedback and relationship building.
• Negotiate contracts and manage vendor relationships to ensure cost-effectiveness and quality.
• Stay updated on global MICE trends, destinations, and innovations to enhance offerings.
• Track and report on project performance, budgets, and ROI (Return on Investment)

• Excellent planning and organizational skills.
• Strong negotiation and vendor management capabilities.
• Outstanding communication and interpersonal skills.
• Proficiency in MS Office and travel software tools (Amadeus, Galileo, etc.).
• Ability to multitask and manage tight deadlines.
• Customer-centric mindset with a solution-oriented approach.

• Graduate/Postgraduate in Hospitality, Tourism, or Business Management.
• 6-10 years of experience in MICE or corporate travel management.
• Proven track record of independently managing large-scale MICE events.