typically includes the following responsibilities:
Manage the onboarding process
: Oversee the complete onboarding process from registration to activation, ensuring compliance with regulations.
Provide customer support
: Guide new merchants through the onboarding process, offer training, and troubleshoot any issues that arise.
Collaborate with teams
: Work closely with growth managers, key account teams, and internal stakeholders to track onboarding data and resolve issues.
Data tracking and reporting
: Maintain detailed records of merchant interactions and status updates, and provide insights to improve onboarding efficiency.
Ensure compliance
: Verify information and ensure that all compliance and regulatory requirements are met.
Common requirements for this role include a bachelor's degree in business or finance, experience in customer service or sales, and strong organizational skills.
Job Types: Full-time, Permanent
Pay: ₹13,000.00 - ₹14,250.00 per month
Benefits:
Health insurance
Provident Fund
Work Location: In person
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