Job Description

Identifying and guiding patients to great hospitals as well as good places to visit. Knowledge of topography and major tourist destinations as well as the various treatments offered by famous doctors and different hospitals is mandatory Establishing Tie-ups from international corporate, relation with foreign embassies, tour facilitators hotels, money exchanger, visa office, governments for patient referrals Strategic relationship with domestic and international insurance companies, hospitals, healthcare facilitators and other persons involved with patient care Listing with international corporate, embassies, doctors, insurance companies, hospitals, healthcare facilitators and other ventures involved with patient care. Meeting and Greeting patients/ attendants staying at guest house once every fortnight Ensuring response time of less than 24 hours for domestic and overseas queries Plan and execute monthly Activity Calendar Develop and execute Annual Marketing Plan for International Patient Services Regular follow ups, content for promotion (Brochures, Video testimonials, Corporate Gifts etc.) Business tracking for a manager who is responsible for overseas business should build business from overseas markets Find new business development opportunities in focus geographies Generating business through active engagements with existing partners and appoint new partners. Research about clinics, hospitals and business partners in abroad for partnership Capacity building, training programs, medical camps, surgical workshops. Identifying and driving revenue from the following segments Serving as liaison and mediator between patients and healthcare providers and tourism enterprises Understanding the complex travel arrangements in combination to the complicated medical procedures Understanding language and cultural barriers for easy transition Making critical preparations linked to the medical tourist s life, incidents. Discover high potential corporate clients, develop promotional or special pricing to generate business. Ensure high referral volumes which gives good support to company and career. Drive promotional events to ensure footfalls and revenue generation for our services Developing unique and standar events/products, plans Creating awareness to knowledge of internet marketing and benefit of the same Exposure of foreign countries in overseas business development will be added advantage Analyzing and updating competitor activities and their channels of distribution Having adequate knowledge of services, products, promotions, pricing, etc. Price of product packages (if required) to drive incremental sales. Qualification and Experience Any Bachelor s or Master s Degree mandatory 2-5 years inside sales and medical tourism experience Experience in the Medical Tourism, Hospital Marketing industry preferred Excellent client service skills, customer visits required Proficient in MS Office products (Excel, Word, MS Outlook, MS PowerPoint) Strong ability to overcome customer objections and concerns; ability to quickly learn new medical advances Strong ability to communicate at all levels in the Hospital to support patient requirements Strong ability to manage and execute multiple projects at the same time; organize work, self and support staff as necessary Strong desire to succeed; ability to work with support staff to encourage maximum teamwork and customer service Professional manners and appearance. Monthly Salary upto Rs 2 lac depending on your experience and deliverables

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