Job Description

The typical job duties and responsibilities. Some of the day-to-day activities of a hospital receptionist are:

• Welcoming patients, pharmaceutical representatives and vendors on the telephone and in-person visitors and answering patient inquires
• Scheduling appointments for patients
• Maintaining records and accounts of patients
• Assisting patients in filling medical forms
• Processing different payments for patients
• Transcribing physician notes
• Answering multi-line phone and transferring calls to direct and departments
• Maintaining the confidentiality of patient and doctor\'s information
• Preparing customer bills and specimen labels for the next day\'s patient
• Keeping track of office supplies, inventories and placing orders as necessary
• Ensuring maintenance of the reception area
• Updating patient insurance information

Organisation skills A hospital receptionist can work with files, insurance companies, payments, patient information and other important items. To manage appointment schedules, these professionals require excellent organisational skills. Often, these professionals use different computer-based and paper-filling systems and this requires organisation. Computer skills Most receptionists in a medical facility work with different software, like a word processor, e-filing systems, billing systems at their workstations. Having the basic knowledge to operate computers and job-related software is essential for a rewarding career. Hospitals and medical facilities prefer hiring candidates who have experience using both computer software and hardware. Professionalism Throughout their day, a hospital receptionist maintains professionalism and talk politely with staff and patients. Professionalism is the ability to act in a respectable, polite and professional way. Also, the ability to relate with patient\'s and interpret their behaviour is desirable for this job role. Communication skills These professionals regularly communicate with doctors, patients and other medical staff. As a result, they require proficiency in both written and verbal communication. They use their verbal communication skillswhen answering in-person questions or making appointments on the phone. These professionals may use their written communication skills to send emails confirming the appointments to patients and doctors. Multitasking A hospital receptionist may require performing multiple tasks at a given time. They may answer a phone call while greeting a visiting patient. The ability to multitask without feeling overwhelmed is an important skill. Employers prefer multitaskers because such receptionists complete their job duties on time while ensuring excellent customer service. Attention to detail As these professionals perform administrative work, having a keen eye for details is essential for a rewarding career. When creating schedules and maintaining records, a hospital receptionist ensures no room for error because wrong entries can cause errors. Employers prefer candidates who can avoid distractions and deliver high-quality work. Job Types: Full-time, Regular / Permanent Salary: Up to 20,000.00 per month Benefits:

• Provident Fund

Schedule:

• Rotational shift

Supplemental pay types:

• Overtime pay

Ability to commute/relocate:

• Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Experience:

• total work: 1 year (Required)

Speak with the employer
+91 7470005558