Vohra Wound Physicians is Looking for Medical Administrative Assistant - Location: Delhi The Medical Administrative Assistant- role involves developing and delivering services to ensure the best customer experience, retention, and generating additional opportunities. Responsibilities include handling inbound and outbound queries via Calls, SMS & Email, addressing customer needs, maintaining communication, and ensuring tasks are completed efficiently within designated timeframes. Key responsibilities include evaluating customer feedback, maintaining standard operating procedures, reporting anomalies, and ensuring effective communication with customers. Additionally, the role involves administrative tasks such as obtaining patient information, administering medication, performing procedures, maintaining certifications, and ensuring compliance with regulatory requirements. Qualifications include a Bachelor\xe2\x80\x99s degree/Diploma in Nursing, minimum 2 years of experience in healthcare or contact centre, proficiency with CRM software, and strong communication and problem-solving skills.Shift timing : 5pm-2am (NO CAB FACILITY) Job Type: Full-time Pay: Up to \xe2\x82\xb9450,000.00 per year Benefits:
Health insurance
Paid time off
Schedule:
Evening shift
Monday to Friday
Ability to commute/relocate:
Badarpur, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor\'s (Required)
Experience:
total work: 1 year (Required)
Medical administration: 1 year (Required)
Customer service: 1 year (Required)
License/Certification:
Degree or Diploma in Nursing (Required)
Work Location: In person
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