Job Description

About us: Thena is the leading platform for customer engagement and intelligence, built for the needs of modern businesses. Forward-thinking brands such as Mixpanel, WorkRamp, Sprig, Incident, and Etsy use Thena to supercharge their customer facing functions by tapping into the synergy of AI and real-time messaging platforms like Slack. Founded in 2022 and backed by First Round Capital and Lightspeed VP, we are a fast growing team spanning across Mountain View, New York City and Bangalore. Thena is ranked by G2 as #1 for chat/live support, workflows, and ticket response user experience. We believe the future of customer communications is one of simplicity, unity, and empowerment. Interested in learning more Visit www.thena.ai Role: Support the marketing team in daily administrative tasks and initiatives. Assist in the creation of promotional materials, both online and offline. Engage in market research to identify new opportunities and consumer preferences. Collaborate with the team to coordinate brand awareness and marketing efforts. Contribute to the maintenance and updating of the company\'s social media platforms. Analyze data to determine marketing campaign efficacy. Participate in brainstorming sessions, bringing fresh perspectives and ideas. Responsibilities: Contribute to the execution of marketing campaigns, ensuring timeliness and consistency. Compile and present data from marketing channels for analysis. Engage with followers on social media platforms, reflecting the company\'s voice and brand. Assist in the organization of marketing events and promotional activities. Create and curate engaging content for social media, blogs, or newsletters. Support the SEO efforts by optimizing content and tracking performance. Provide feedback and insights from marketing activities to help shape future strategies. Benefits: Comprehensive health insurance for you and your family, ensuring peace of mind. ESOPs offering a stake in our company\'s success and growth trajectory. Generous flexible budgets dedicated to your learning and development. Robust mental wellness programs supporting the holistic well-being of our team. Access to high-end hardware and software tools, optimizing performance and innovation.

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