Job Description

Job Req ID: 41993



Location: Vijayawada, IN



Function: Technology/ IOT/Cloud




About: Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India\xe2\x80\x99s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly \xe2\x80\x98Digital India\xe2\x80\x99 by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.



Role

TM Zonal Field Engineer



Job Level/ Designation

M1 / Manager



Function / Department

Technology / Quality



Location

Vishakhapatnam



Job Purpose

This role will be accountable for quality and performance of circle RAN network and lead a team of SMEs to ensure prompt monitoring and optimization to deliver superior voice & data experience to customers



Key Result Areas/Accountabilities

• Network performance analysis through OSS/drive test/crowd sourced data and optimization to improve network quality (2G/3G/4G/VoLTE) & customer experience
• Provide technical guidance and support to circle zonal team in all aspects of RAN network.
• Perform in-depth analysis of performance E2E KPIs. Propose technology actions to improve performance.
• Network heath check to ensure consistent performance \xe2\x80\x93 drive SA alarms/parameter audit.
• Supports new site rollout to achieve monthly target smoothly by driving database audit, SCFT audit & Performance monitoring
• Implementation and acceptance testing of new node/features in co-ordination with partners, Central Quality & SNOC Team.
• Ensure utilization monitoring and timely optimization/deployment of radio network capacity, license capacity, 4G spectrum and Transmission BW upgrade etc
• Ensuring team development and synergy to deliver high performance culture and safety
• Deriving insights from Customer complaints analysis and recommend corrective actions

Core Competencies, Knowledge, Experience

• In-depth technical knowledge in radio network parameters & optimization (2G/3G/4G/VoLTE)
• Excellent domain knowledge and hands on experience to use optimization tools
• Very good analytical skills to trouble shoot network quality KPI degradation/ customer complaints
• Strong leadership and people management capability, Strategy handling skills, very good cross functional co-ordination.
• Customer centric, Innovative , Ambitious and competitive, Calculated risk taking & task oriented

Must have technical / professional qualifications

B-Tech Electronics and Telecommunications with 8+ years of experience

Vodafone Idea Limited (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership