Job Description

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India\'s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly \'Digital India\' by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. Role Sales Mis Coordinator Function / Department Sales / Mass Retail Distribution Location Jaipur / Rajasthan Job Purpose The MIS Analyst isresponsible for the design, development, implementation and support of reports, Excel Reports, and other tools working with cross-functional teams.. Key Result Areas/Accountabilities Develop and maintain daily, weekly and monthly operational analysis as it relates to volume, efficiencies, cycle time, quality, and service Report on operational metrics, conduct data and business analysis, and present summary of findings to management in a clear, concise, convincing, and actionable format Create and maintain daily operational scorecards to track and report on KPIs assist in volume forecast and capacity planning as needed Provide support and maintenance to existing management information systems (MIS). Generate and distribute management reports in accurate and timely manner Develops MIS documentation to allow for smooth operations and easy system maintenance Provide recommendations to update current MIS to improve reporting efficiency and consistency Perform data analysis for generating reports on periodic basis Develop MIS system for customer management and internal communication Provide strong reporting and analytical information support to management team Generate both periodic and ad hoc reports as needed Understand customer problems and provide appropriate technical solutions Analyze business information to identify process improvements for increasing business efficiency and effectiveness. Participate in cross-functional meetings to resolve recurring customer issues. Establish a strong relationship with Team Managers and management through a demonstration of industry knowledge and of the business issues at hand Analyze current business processes and make recommendations for improvements Maintain thorough understanding of data and information resources Maintain a status on all projects and proactively communicate with management and customers Core Competencies, Knowledge, Experience Critical Success Factors Leads Decision Making & Delivering Results Builds Strategic Relationships & Organizational Agility. Analytical Thinking Threshold Functional Competencies Products Services & Technology Knowledge - Consumer Negotiation Working with Partners Differentiating Functional Competencies Solving Problems Sales Planning & Forecasting Experience 1 - 4 years Experience with distribution planning and channel implementation. Must have technical / professional qualifications Graduate in any field Data analytics and process improvements Excel and Presentation skills Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership

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