Job Description

At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Functional Description
The Global Risk & Compliance Organization ("GRC") is a group sitting in the Second Line of Defense and independently oversees the company's risk-taking and risk management activities, including the comprehensive identification, management, and mitigation of risks within the Company's risk appetite. GRC ensures the company operates in a safe, sound and fully compliant manner within all applicable regulatory expectations. We create and maintain the overall risk management framework while ensuring legal and regulatory compliance.
How will you make an impact in this role?
We are seeking a Manager, Network Governance, to join our Enterprise Risk Management and Risk Oversight (ERM&RO) function within GRC. The successful candidate will establish a governance framework to enhance oversight over our Global Network Services' (GNS) partners and network infrastructure, drive governance and operational excellence, and minimize risk to drive flawless payments processing globally for American Express. Our culture in Global Risk & Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
Responsibilities

• Create a governance framework for the Network Business globally
• Conduct independent oversight of technology, cyber security, business disruption and third-party risk management practices, including risks generated by business processes or that occur due to the use of Technology.
• Learn technology, cyber security, business continuity management and third-party risk processes at American Express, demonstrating strong levels of curiosity and willingness, in order to present an effective credible challenge.
• Develop and enhance data-driven key risk indicators and key performance indicators that provide real time and meaningful insights into the risk and performance trends.
• Partner with the first line of defense partners to prioritize work and lead operational readiness and change management program in response to regulatory mandates
• Leverage industry & regulatory expertise to design and implement frameworks that enable GNS business teams to drive remediation of significant exposures and control gaps
• Provide thought-leadership and effectively challenge the first line of defense teams on the roll out of new and / or enhanced partner monitoring and reporting
• Enhance Global Network Services oversight and governance practices

Preferred Qualifications

• 5-7 years of risk management experience in FinTech, financial services, IS/IT/BD risk based work, or payments and networks
• Advanced degree in Business, Finance, Risk Management, or a related field is required
• Proven ability to identify risks, analyze issues and derive meaningful insights about risk trends by conducting interviews and analyzing large volumes of data.
• Experience in risk management frameworks and standards across cyber security, information technology, 3rd party, business continuity management.
• Understanding of risk assessment methodologies, frameworks, and industry standards (e.g. COSO, COBIT, ISO 27001, FAIR or NIST RMF) preferred
• Excellent communication and stakeholder management skills, with the ability to influence and collaborate with senior executives and cross-functional teams
• Ability to think strategically, manage complex projects, and deliver results in a fast-paced, dynamic environment
• Strong understanding of financial services regulations and risk management best practices

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Skills Required