Manager Telesales (2 9 Yrs) Mumbai (telesales/inside Sales/bpo)
Job Description
Responsibilities:- Responsible for managing Tele sales department of Upwards.- Create incremental Performance of Tele Sales Call Centre.- Develop the Tele Sales strategy including sales training, scripting, campaign timing, sales forecast, campaign tracking.- Manages daily activities & performance of Telesales department, Telesales Supervisors, and Representatives.- Exceed targets and challenging KPIs.- Maintain and grow existing client base.- Identify cross sell and up sell opportunities.- Ensure all activity is recorded and presented to the Reporting Manager.- Manage Telesales campaign with being on site at call centers at 100% of time, to include call monitoring, team meetings, sales incentive execution, and workforce and workflow management.- Setting weekly and monthly sales targets.- Maintaining customer relationships.- Handling escalated customer complaints.- Compiling and presenting sales reports.- Good in Review PPT preparation & Presentation.- Coordination with the disbursement officer and respective business unit for disbursement-related data.- Proficiency in team management skills to hold meetings and conduct performance reviews to help nemployees meet Performance Targets.- Proficiency in employee development to assist employees in meeting the Performance Targets through Hiring, Coaching & Mentoring. (ref:updazz.com)
updazz .com
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
-
-
Manager Agency Sales Life Insurance (2 9 yrs) Ahmedabad/Gujarat/Surat/Vadodara/Baroda (BFSI Sales/Marketing)
Surat, Gujarat - Ahmedabad, Gujarat
Job Detail
-
Job IdJD3199410
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationMumbai, Maharashtra, India
-
EducationNot mentioned
-
ExperienceYear