Job Description

About Gap Inc.
Our past is full of iconic moments -- but our future is going to spark many more. Our brands -- Gap, Banana Republic, Old Navy and Athleta -- have dressed people from all walks of life and all kinds of families, all over the world, for every occasion for more than 50 years.
But we're more than the clothes that we make. We know that business can and should be a force for good, and it's why we work hard to make product that makes people feel good, inside and out. It's why we're committed to giving back to the communities where we live and work. If you're one of the super-talented who thrive on change, aren't afraid to take risks and love to make a difference, come grow with us.
About the Role
We are seeking an experienced Project / Program Manager to lead complex, large-scale technical initiatives from conception through successful delivery. The ideal candidate will have a strong background in technical program management, exceptional leadership skills, and a passion for driving agile practices and continuous improvement across cross-functional teams.
What You'll Do

• Lead and manage complex technical projects and programs from initiation to completion
• Develop comprehensive project plans, including scope, objectives, timelines, milestones, and resource allocation
• Coordinate and allocate resources efficiently to ensure project teams are well supported
• Identify, assess, and mitigate project risks while proactively managing dependencies
• Oversee project quality standards through structured testing and validation processes
• Generate and maintain project forecasts within project management systems, including tracking actuals and analyzing resource needs
• Facilitate quarterly planning processes and coordinate cross-team strategic planning and dependency management
• Manage vendors, including selection, performance oversight, and relationship management
• Drive continuous improvement in project management processes, tools, and methodologies
• Resolve impediments and provide clear, effective status reporting at multiple organizational levels
• Enable cross-team collaboration to support continuous integration and delivery
• Ensure alignment and synchronization of multiple agile teams toward shared program goals

Who You Are
Required Qualifications & Experience

• Proven experience as a Project Manager or Program Manager delivering complex, large-scale technical projects
• Strong background in Technical Program Management
• Demonstrated leadership experience managing cross-functional teams and stakeholder expectations
• Expertise in risk management and issue resolution
• Strong experience with resource planning, forecasting, and capacity management
• Hands-on experience with project management tools such as JIRA and Smartsheet
• Proven experience with vendor management and selection

Skills & Competencies

• Strong advocate for Agile principles with hands-on experience promoting agile methodologies
• Excellent communication, facilitation, and stakeholder management skills
• Strong analytical and problem-solving abilities
• Ability to manage multiple priorities in a fast-paced environment
• Collaborative mindset with a focus on continuous improvement

Governance, Security & Compliance

• Ensure all Product Teams comply with internal security guidelines
• Conduct regular audits and assessments to monitor vulnerabilities and ensure reduction.
• Act as a liaison between engineering teams and security stakeholders.
• Bachelor's/Master's Degree in Tech, Business Administration, or related field.
• 5+ years of progressive leadership experience in Project Program Management.
• Strong analytical, communication, and project management skills.

Benefits at Gap Inc.

• One of the most competitive paid time off plans in the industry
• Comprehensive health coverage for employees, same-sex partners and their families
• Health and wellness program: free annual health check-ups, fitness center and Employee Assistance Program
• Comprehensive benefits to support the journey of parenthood
• Retirement planning assistance

of the benefits we offer.
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

Skills Required