Job Description

Manager / Senior Manager \xe2\x80\x93 AU&R

From 3 to 5 year(s) of experience
9 Not Disclosed by Recruiter


Gurgaon/Gurugram




or

Roles and Responsibilities Techno Product Manager\xe2\x80\x93

• Ability to create customer journeys UI/UX
• Create new opportunities for enhancing engagement to its existing customers. Create, build and launch product proposition with technology to enhance engagement on portfolio for superior customer experience.
• Bridge between Business, Tech & design. Inherently cross functional role, elicitation, gathering and documentation
• Run beta and pilot programs to enhance engagement towards customer usage and activation.
• Design and implement product launched for all online/offline channels (app, chatbot, call centre)
• Developing and implementing a company wide go to market plan and working with all departments to execute.
• Planning, creating, launching, and analysing marketing campaigns for existing customers.
• Sound technical understanding, digitally savvy and analytical bent of mind with strong hold on numbers
• Ability to analyze business requirement and effectively communicate to existing customers
• An eye for detail, ability to review the technical/capability development through all stages \xe2\x80\x93 Requirement, development and post development roll out.
• Analytical and Data Scientist \xe2\x80\x93
• Candidate should have strong acumen towards data and insights to arrive at a beta marketing program.
• Good skill on Microsoft office would be key and knowledge of SQL will be handy. Strong background in data analysis, including experience in extracting and manipulating data using SQL, leveraging advanced Excel features.
• Understand the business requirements and prepare requirement reports , deep analysis /use cases
• Key Deliverables:
• Conceptualize, plan and design customer journeys on various digital channels Plan, lead & drive digital capability development, projects targeted to deliver new enhancements to existing as well as New capabilities.
• Use customer insights, trends, competitive knowledge and business metrics to strategically identify and lead the development and execution of new marketing capabilities and platform initiatives.
• Closely work with internal stakeholders and external teams for the roll out of new campaigns and new digital capabilities.
• Partnership with various functions such as IT, Analytics, Risk, Operations and Servicing teams to drive new projects and process initiatives
• Design & execute Marketing Growth Campaigns, initiatives to deliver against aggressive Spends Growth, Spend targets and increase monthly active customers within the portfolio.
• Track and monitor Customer Spends, transactions trends and partner with relevant merchants to increase customer engagement and spends.
• Monitor and control Inactivity at overall portfolio level, and ensure a focus on spend inactivity and plan initiatives to control and reduce.
• Leverage insights of key contributing factors to inactivity to develop strategies and activities which increase Monthly Activity
• Experience in financial services is not mandatory but is preferable. Knowledge of the Banking/Payments/Insurance industry
• Superior analytical skills required
• Strong communication and presentation skills mandatory
  

Desired Candidate Profile Candidates working with Banks/NBFC,fintech, ecommerce, telecom, payment aggregators in product /portfolio roles will be preferred.

• College \xe2\x80\x93 Tier 1 / Tier 2
• Qualification \xe2\x80\x93 Post Graduate (PGDM / MBA) \xe2\x80\x93 specializing in
• Marketing/IT/Analytics/General management
• Batch \xe2\x80\x93 Onwards 2017 / 2018 / 2019 /20
• Under Graduate \xe2\x80\x93 Degree in BE would be handy

Role:Analytics Consultant Salary: Not Disclosed by Recruiter Industry:Banking Department:Data Science & Analytics Role Category:Business Intelligence & Analytics Employment Type:Full Time, Permanent

Key Skills
Product ManagementCustomer Experiencecredit cardsSenior ManagementAU&R
Education UG:B.Tech/B.E. in Any Specialization

Company Profile

SKILLVENTORY
A leading RPO; hiring for a private sector commercial bank





Recruiter Name:Purva Agrawal Contact Company:SKILLVENTORY Telephone:+91-XXXXXXXXXX Email:purva.agrawal@skillventory.com,purva.agrawal2@skillventory.com Address:3rd and 4th Floor, 25/3, Ranka Mansion, Y.N Road, Opposite Rani Sati Gate, Indore, Indore, Madhya Pradesh, INDORE, Madhya Pradesh - 452001,India|91-731-0000000000