Job Description

Roles and Responsibilities:- To assure optimum performance and continual improvement in the five Key Result Areas (client service, team deliverables, sales/marketing, upkeep of the studio appearance, and profit/financial control)- To demonstrate and promote a 100% commitment to providing the best possible experience for our clients by maintaining high standards set by the company.- Ensure that client related issues are resolved in a manner consistent with the company\'s operating guidelines. - Responsible for maximizing revenues and achieving month on month targets. - Work closely with Business Development team to manage all sales activities of the studio and meet revenue objectives. - To recruit qualified applicants, train and develop the team members in Technical, administrative and Managerial abilities- Must motivate and mentor and give direction to the entire team. - Conduct regular trainings- Communicate all policies and procedures to the entire team. - Conduct regular meetings to provide various information including company communications, policy reviews and goals. - Perform duties & manage the entire studio operations whenever needed.- Responsible for P & L of the Studio- Achieving Customer delights through friendly and proficient service - Regular inspections of all sections to ensure quality standards are maintained- Develop and maintain a motivational working environment within the department- Ensure associates are up to date with product knowledge. (ref:updazz.com)

updazz .com