Manager
Job Description
Knowledge of UK Insurance is a must Provide ground level assessment and recommendations on processes with respect to process re-engineering Extensive interaction with business users, senior management and IT personnel Lead client engagements, ensuring consistent service delivery Creating account strategies to maximize revenue, profitability, client satisfaction, business impact, employee engagement and human capital development Conduct quarterly and annual appraisals for LAMs based on evaluation of metrics performance and of non-metrics based parameters and develop corresponding action plans. Provide periodic feedback and coaching Demonstrable experience and capability to manage projects independently In depth understanding of P&L statement and budgets Strong people management and leadership skills Capability to conduct an appraisal discussion and assess different levels of performance and potential Strong written and verbal communications skills Appreciation of the domain needs of the process and its key drivers Reasonable level of business perspective regarding the internal functioning of BPO and Supplier\'s organization Good networking capability and client facing skills
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Job Detail
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Job IdJD3180795
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPune, Maharashtra, India
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EducationNot mentioned
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ExperienceYear