Job Description

Branch Service Team Support . Support the branch service by providing data on different activities required . Act as a link between Branch & Back end teams on different matters . Drive the Branches team to ensure zero pendency on various branch actio

Branch Service Team Support . Support the branch service by providing data on different activities required . Act as a link between Branch & Back end teams on different matters . Drive the Branches team to ensure zero pendency on various branch actionable - Archival, Open SR&rsquos , Audit revert etc. . Monthly Cash position MI i.e., limits, breaches, new limits to be set up and overall cash position management . Coordinating with branches to get different information as required at CO from time to time . Support the branches by providing information as and when required Driving different Projects . Branch Cash Reconciliation project . Migration projects . Driving the teams for more usage of LINQ . Driving the teams for clearing E-learnings & CDD mandatory trainings . Proactively remind & follow up with branch teams on upcoming deadlines ensure zero pendency from branches . Prepare regular reports & MIS for presentation in different forums . Keep a track of all the deadlines for the items of Branch Governance Team . Keeping overall track of all the regulatory reporting and ensuring the same is completed within the given timelines . Supporting the Head Branch Services on different activities Reporting: . Branch service committee meeting Minutes of meeting . Branch Manual GST reconciliation and reporting . Branch Productivity matrix for Transaction and Service request . NRO / NRE transaction reporting on or before 4th of every month for previous month. . RM Certification report for scorecard . Review of branch recharge volume . Monthly reporting of Open Items to Group Governance team . Various Branch Ops related submission for Risk Forum Reconciliation: . Managing/ tracking responses for un-mapped combinations received from Confirmations, IN for CPBB. . Managing / tracking responses for pending Balance substantiation / confirmations for CPBB. . FCS related queries pertinent to CPBB patch. . Preparing, tracking responses for FORTAM / RC-BORF - CORC & other allied finance forums. . Regular review of open items and escalation to stakeholders for resolution . Long-aged entries responses to GRU team . Suspense Account Reconciliation. . Nostro reconciliation responses. Any other work that may be allotted as per the requirement of the organization Strategy Drive continuous improvement of the operational efficiency and effectiveness of processes to increase the consistency of systems and processes Processes Risk Management Abide by appropriate frameworks to guarantee that business is carried out within the Group&rsquos risk appetite and relevant risks are appropriately managed in conjunction with line managers other stakeholders. Ensure compliance with the highest standards of regulatory conduct and compliance standards and practices as defined by internal and external requirements. This includes compliance with regulations and guidelines on Sanctions, Anti-Money Laundering (AML), and Environmental and Social Risk Management (ESRM). Abide by the Group&rsquos values and code of conduct and foster a robust culture to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees. Ensure that Risk Management matters that are brought to the job holder&rsquos attention are subject to direct remedial action and/or ensure adequate reporting to the relevant superiors and/or Risk Committees. Do what is right in order to avoid reputational risks and operational losses Governance Ensure relevant systems and controls pertaining to the role remit are in compliance with Group and Business policies, procedures, standards and codes, including those governing all Risk types, Compliance, Operational Risk, Technology and Operations, Finance and Reputation Ensure adherence with the following Regulatory Compliance policies and processes (as is applicable): Anti-Money Laundering (AML) and all applicable money laundering prevention procedures Maintain Documentary standards Data Confidentiality Cross-Border Policy Sanctions Environmental and Social Risk Management (ESRM) Anti-Bribery and Corruption (ABC) Embed the Group&rsquos values and code of conduct to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees form part of the culture Engage with all audit report findings and ensure feedback is acted upon Regulatory & Business Conduct Display exemplary conduct and live by the Group&rsquos Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the Business to achieve the outcomes set out in the Bank&rsquos Conduct Principles: Fair Outcomes for Clients Effective Operation of Financial Markets Financial Crime Prevention The Right Environment.. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key Stakeholders CPBB and Wealth team Role Specific Technical Competencies MS Excel - Entry Bank internal Systems like eBBS, ICM - Entry MS Word - Entry Qualifications & Skills Should have at least 2-3 years of experience in Service. Hands on working Knowledge in MS Excel and MS Word Good knowledge on banking business Managing and motivating the team Stakeholders management About Standard Chartered We're aninternational bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us. Our purpose, todrive commerce and prosperity through our unique diversity, together with our brand promise, to behere for goodare achieved by how we each live ourvalued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum Flexible working options based around home and office locations, with flexible working patterns Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website