Job Description

About PhonePe PhonePe is India’s leading digital payments platform with over 280 million registered users. Using PhonePe, users can send and receive money, recharge mobile, DTH, data cards, pay at stores, make utility payments, buy gold, and make investments. PhonePe went live for customers in August 2016 and was the first non-banking UPI app and offered money transfer to individuals and merchants, recharges and bill payments to begin with. In 2017, PhonePe forayed into financial services with the launch of digital gold, providing users with a safe and convenient option to buy 24-karat gold securely on its platform. PhonePe has since launched Mutual Funds and Insurance products like tax-saving funds, liquid funds, international travel insurance, Corona Care, a dedicated insurance product for the COVID-19 pandemic among others. PhonePe launched its Switch platform in 2018, and today its customers can place orders on over 300 apps including Ola, Myntra, IRCTC, Goibibo, RedBus, Oyo etc. directly from within the PhonePe mobile app. PhonePe is accepted at over 18 million merchant outlets across 500 cities nationally. Culture At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us!
Compliance Program Advisory Role plays a very crucial role in ensuring all functional units are
duly guided during the development life cycle of the new product along with regular maintenance of
the product on the platform. The unit also plays a very important role in managing the compliance
requirements as per new regulatory guidelines from RBI, SEBI, AMFI etc. and ensuring
implementation of the same in various different products offered on the PhonePe platform.
Compliance teams work closely with business, legal, risk, and audit functions to provide expertise on
regulatory compliance matters, assess and measure compliance and related risks, and monitor and
test the adequacy of the firm's compliance control environment.

About the role
 The candidate is expected to be the Compliance Officer for the Account Aggregator
business of PhonePe. Maintain oversight of the developments in the NBFC regulatory
environment to proactively manage the potential regulatory risk/aml risk/kyc risk /ops risk
/legal risk exposure of affected divisions/departments.
 Advise business/support units on compliance laws, rules and standards, including keeping
them informed of the developments in this area
 Focus on self- learning and development on all relevant guidelines in the areas of financial
services products especially non-banking areas like account aggregator and lending to
ensure reporting of the progress to sync in with departmental goal
 Educate staff on regulatory compliance issues and acting as point of contact for all
regulatory compliance queries from staff
 Perform gap analysis on new/revised guidelines issued by regulators and follow up on action
plans on the implementation
 Act as face of the Compliance unit in discussion with product team to ensure all regulatory
gaps are included in various product sprints and executed as per regulatory requirement
 Perform Pre-Prod Audits on the new product/ features on the platform and provide sign-off
on the control testing reports
 Develop solutions to address specific challenges faced by the business units in regulatory
compliance matters including impact assessments
 Provide detailed report to Director – BFSI on a regular basis of the review conducted in a
quarter and critical gaps identified during the review along with status
 Assist the Director in providing updates to senior management on the critical compliance
issues for immediate attention and escalations
 Role demands collaboration within the wider Compliance team

Min years of experience: 3-4years
Qualification: Any graduate with at least 3-4 years of experience in compliance of NBFC/Financial
Service /BFSI/Fintech space
Experience in NBFC (Prefer compliance persons from NBFC/bank who has experience in handling
lending processes,product compliances etc. Should have dealt with RBI audits ,communicated with
regulators actively on products, compliance related matters etc )

• In-depth knowledge of the banking / payment industry standards, Indian regulations and

current market practices.

• A subject matter expert with comprehensive knowledge about AML/KYC policies, fraud

control, risk categorization policies, monitoring, evaluation, review, and report associated
with auditing.

• Excellent knowledge of reporting procedures and record keeping guidelines.
• Ability to communicate clearly and precisely to the point.
• Demonstrate the ability to plan and execute projects single handedly.

PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)

• Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
• Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
• Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
• Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
• Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment
• Other Benefits - Higher Education Assistance, Car Lease, Mobile & Broadband Reimbursements, Salary Advance Policy

Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog.