Job Description

ManagerEXL/M/614489

• Transportation & LogisticsNoida

• 
  
  
  Required Experience
  8 - 11 Years
  
  
  Posted On
  30 Dec 2022

Basic Section


Number Of Positions
1

Band
C1

Band Name
Manager

Cost Code
5720501

Campus/Non Campus
NON CAMPUS

Employment Type
-

Requisition Type
New

Complexity Level
Back Office (Complexity Level 3)

TAT
56

Created By
Bicky Thakur


Organisational


Group
Operations Management

Sub Group
Emerging Business Unit

Organization
Transportation & Logistics

LOB
Back Office

SBU
Operations

Country
India

City
Noida

Center
Noida-SEZ BPO Solutions



Skills

Skill
COMMUNICATION AND INTERPERSONAL SKILLS PROCESS MANAGEMENT CLIENT MANAGER MS OFFICE ORACLE
Minimum Qualification
B.COM BBA MCOM MBA/PGDBM/PGDM
Certification No data available





Manager Work Experience

• 8+ years of experience in P2P operations management
• 6+ years of experience in supervisory role

Primary Responsibilities

• Expertise in P2P processes & systems (including Procurement, Vendor Maintenance, Invoice Processing, Exception handling, Payments, Reporting & Expense Reimbursement)
• Responsible for day-to-day Operations management
• Relationship management via weekly/monthly cadence
• Identify opportunities and share recommendations to enhance controls and efficiency
• Analyze the errors, prepare RCA and bring in controls to reduce errors
• Partner with onshore team to escalate high aged open items, prepare aging reports, etc.
• Providing internal and external audit support
• Ensure timely and accurate delivery of daily, monthly and periodic deliverables as per business requirements
• Should establish robust governance structure to ensure highest quality levels of performance is achieved on a monthly basis
• Interact with the onshore team on day-to day basis; responding to their requirements at a short notice by re-aligning priorities, as needed
• Should be able to understand & anticipate clients\xe2\x80\x99 business needs, concerns & issues, and be able to proactively resolve the same
• Constantly identify process improvement opportunities and assist with transformation initiatives to drive efficiencies and build enhanced controls across P2P function
• Overseeing the execution and performance of the P2P function
• Ensure company policies, processes and procedures are clearly defined, updated and documented
• Coach team members - identify development areas and mentor the individuals and team to improve their performance and enhance their skills/potential
• Assign daily tasks and responsibilities and set up half-yearly and annual goals for the team
• Create a client centric environment with key focus on appropriate and transparent communication; recognition and rewards aligned to client objectives and vision
• Keep oneself abreast of all the updates applicable to policies/regulations / compliance applicable to the function/organization and client
• Create systems and checks for internal compliance policies and guidelines and ensure maintenance of clear and precise records per the requirements
• Responsible for reporting of performance dashboard

Technical Skills

• Strong Knowledge end to end P2P processes & systems
• Knowledge of ORACLE is preferred
• MS Excel and other office tools
• People management skills
• Excellent communication skills

Workflow

Workflow Type
L&S-DA-Consulting