Job Description

Job Family Descriptor Job Summary - Serves as primary support lead for security environment by managing customer devices and end-to-end security services, identifying sources of problems, and resolving configuration issues. Can respond to any critical issue independently & recommend solutions. Can handle multiple vendor platforms, global enterprise networks, can analyze packet captures to identify the source of the problem. Can lead incidents from technical leadership perspective in front of customer. Can create RCAs for the past incidents. Is responsible to identify threats, vulnerabilities etc & take appropriate actions. May include vendor management, client relations, resource planning and management, new equipment installation and configuration. Possesses a thorough understanding of data networking & security technologies and network implementations by current applications. Consults about network performance, throughput, protocols, network security, and infrastructure technology changes. Will be a client facing role from technical leadership perspective. In addition, the candidate should be able to understand customer\'s environment in a big picture, should be able to work with LAN/WAN team to resolve incidents or work on new projects. Deep understanding of Firewall technologies is also preferred. The candidate must have excellent written and oral communication skills, should be able to work in client location with multi-vendor environment. This is a client facing role so the candidate must be able to interact with different technical teams, and application groups to understand their requirements and provide solutions according to their requirements. Below are some technical skills which are critical for this job role. Experience : 6+ years of relevant experience Key Competencies & Skills .Level 3 Network Security Engineer .Play a Subject Matter Expert (SME) role on network security technologies .Deep and strong understanding of firewall (Layer-2 and Layer-3), Internet proxy, DNS, SSL VPN, multi-factor authentication and IPS technologies. .Ability to implement and support complex security architectures involving but not limited to the above listed technologies. .Strong experience on Palo Alto Network and Checkpoint firewalls .Very strong hands-on experience on implementation and advanced troubleshooting in Fortinet (FortiManager & FortiAnalyzer) firewalls in High-availability mode. .Extensive exposure on Blue Coat proxies involving complex traffic troubleshooting. .Understanding of commonly used protocols and services (e.g. SSL, TCP/UDP, HTTP, FTP/SFTP, NTP, Telnet, NFS, SSH, LDAP, etc.) .Good understanding of routing technologies including OSPF, BGP, GRE Tunnel and IPSEC VPNs with the ability to design and troubleshoot complex enterprise network infrastructure. .Expertise on packet capturing and deep packet analysis .Experience working on process oriented organizations involving incident, change, problem and configuration management process. .Ability to analyze problems and perform Root Cause Analyses as and when required. .Leading the projects .Project reviews, project meetings and project delivery, Leading Technology upgrade programs .Candidate need to have Level 3 experience with Firewall Setup and support in enterprise/large corporate environment in current or most recent position. .Working hours: Flexible Shift rotation (AMS/ EMEA/ APJ hours)

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