Job Description

We have great people here and are looking for more. Come join us - you will love it!

About The Role:
Are you super organized and have an eye for details and data?
As a Manager of People Operations at Sterling, you will play a pivotal role on our People Operations team by assisting with process improvements, compliance, and employee data audit in Workday. You will have a large role in ensuring the system and processes are globally efficient and our data is accurate. We are consistently looking to enhance our processes to be sure we are delivering the most efficient and consistent experience to our employees & the business.

You will exhibit a professional demeanor, show initiative, anticipate situations and react accordingly, show good judgement, be an exemplar of our company values! You have great time management skills, a sense of urgency and a keen ability to juggle numerous activities and projects at once. When you join us, you'll be part of a high-performing team that truly values your contributions. If you're a self-starter who can meet the challenge, keep reading!

This Is What You'll Do:
People Operations Partner

• Document Global People and Culture processes for Mumbai and Manila.
• Maintain and audit compliance acknowledgements in Workday for Mumbai and Manila. Follow up with local stakeholders to ensure compliance.
• Act as lead P&C operations representative for local audits and provide information required for RFPs and diligence requests as needed.
• Partner with local P&C team members to assess existing P&C operational processes and recommend enhancements for Mumbai and Manila. Ensure compliance with SOX and properly follow procedures and document changes.
• Partner with Workday team to ensure data accuracy and integrity within the system for the entire employee life cycle - auditing and ensuring related corrections are made with a focus on continuous improvement.

• Provide first level support for Workday tickets from Mumbai P&C team members and employee population.
• Pulling ad hoc and recurring Workday reports and providing to respective areas as needed.
• Partner with the local functional teams to ensure local processes are aligned with Global approach.
• Manage local People operations staff.

• Build and develop relationships throughout the business to exchange feedback on issues, identify and/or solve problems, assess needs, and /or achieve business results.

• 5+ years in People Operations

• Workday knowledge required
• Expert level experience with Excel – pivot table, macros etc.
• Excellent Microsoft Office Suite skills; in depth knowledge of Outlook Email, Calendar, PowerPoint, etc.
• Experience with large scale projects that involve large teams in multiple locations
• Excellent communication skills and ability to communicate clearly and effectively verbally and in writing

• Great time management skills and ability to prioritize and complete tasks within a deadline
• Exceptional Customer Service skills and great follow-up skills to resolve open issues
• Analytical Skills to assess each issue and arrive at a best possible technical solution
• Experience managing people and supporting their growth and development
• Strong attention to detail
• Ability to prioritize workload and provide timely follow-up and resolution

• Ability to work effectively in a fast-paced environment and handle daily planned and unplanned operational activities