Job Description

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key Responsibilities: . Analyze the data thoroughly to find the areas of growth . Develop strategies to improve the production process . Eyeing on the objectives to maximize the profitability of the organization . Providing training to individuals who handle the product . Make sure whether the product goes through auditing and testing . Make sure whether all the legal standards are met and review thoroughly the existing policies and standards . Review the organization\'s process to ensure whether they align with the current policies . Formulate timely reports and documentation to track progress . Identify the training requirements to meet the quality standards . Develop and monitor corrective measures . Make documentation of internal audits and quality assurance activities . Plan, conduct, and monitor the test, and inspecting the products to ensure its quality . Look at customer complaints . Analyze the data to find the areas for improvement Key skills & knowledge: Excellent communication & interpersonal skills Excellent MS Office skills (presentation & excel) Should have good knowledge of FMEA - identification and mitigation of vulnerabilities. Excellent knowledge of Quality & Analytical tools Should be well versed with Qualitative concepts. Should have worked on process improvement projects driving Customer Experience, Process Improvements & Profitability Educational Qualification: Graduation Disclaimer :- \'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for \'recruitment\', \'processing\' or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.\'

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