Job Description

20+ brands catering to 50+ disease areas! The team of Novartis specialists within Insights & Analytics are on a data and digital transformation journey, using analytics to generate impactful insights for Novartis medicines impacting more than 500 million patients worldwide. The team is poised to enable easier, faster and reliable decisions for Novartis divisions across the globe.
Your responsibilities include but not are limited to:

• Provide analytics support to Novartis internal customers (CPOs & Regional marketing and sales teams) on various high complexity analytical reports.
• Facilitate data enabled decision making for Novartis internal customers by providing and presenting qualitative and quantitative analytics
• Support Business Analytics business in building practice by involving in various initiatives like knowledge sharing, on-boarding and training support, support team lead in all business-related tasks / activities, building process documentation and knowledge repositories.
• Build and deliver below customer requirements as per agreed SLAs (timeliness, accuracy, quality, etc.) and drive excellent customer service
• Deliver services through structured project management approach with appropriate documentation and communication throughout the delivery of services
• Build and maintain standard operating procedures (SOPs), quality checklists that will enable excellent quality outputs for all outputs within the function
• Develop and maintain knowledge repositories that captures qualitative and quantitative reports of brands, disease areas, macroeconomic trends of Novartis operating markets, etc
• Active participation in various knowledge sharing sessions that enables growth and improves quality of Insights & Analytics deliverables across the function