Job Description

We are currently looking for a Manager-Human Resources to join our team. You should have at least 5-7 years of experience in leading geographically dispersed team and work in a multi-client/ Shared services set-up environment. Key Roles Responsibilities Talent Acquisition Oversee the local TA teams from administrative perspective Review the hiring status on timely basis (Weekly, Monthly and Quarterly) to ensure the given target to TA team is met. Vendor Management Prepare the salary bands for all positions and ensure that the salaries offered to new candidates are within those bands. Own the hiring of senior management level positions right from sourcing to onboarding. Induction Evaluate the existing Induction program on half yearly basis. Guide the HR Associate(s) on planning and execution of Induction for new hires. Employee Engagement Create an event calendar Liaison with the business heads to get recommendations for events committee. Conduct HR skip level meetings with employees Employee relations Acting as Point of Escalation for all employee grievances Address the grievances by understanding the sensitivity, confidentiality and care. Act as a moderator to solve the grievance Conduct employee satisfaction survey in order to know the pulse of the employees. Present the feedback of grievances, outcome of satisfaction survey and action items to the business leaders. Performance Management System Educating the employees on the process and procedure of the appraisal. Provide bonus and increments recommendations to the Management for all the employees due for appraisal in the concerned month. Discuss with Management and get the sign off on Bonus and Increments. Issuance of letters to the employees who are eligible for bonus and increments HR Analytics Compile the relative HR metrics, analyzing, reporting and identifying trends with recommendations provided Making sure all the documents pertaining to employee records are available in the employee personnel file as per company standards. HR Policy review Conceptualize and implement the policies, systems and procedures for business in adherence with the statutory norms. HRMS Tool Own the HRMS application application as Admin Be part of functional discussions with Management on work flow and design of the application. Smoke test the changes and enhancements and provide feedback before go-live. Audit the application and make necessary corrective actions based on findings. Exit Management Conducting initial discussion immediately after resignation to understand the reason and initiate for the retention (for key resources) Initiating the full and final settlement process in coordination with finance, admin and operations. Ensure the experience, relieving and other letters (including PF) have been completed and submitted it to the necessary. Ensure that employees received the FF within 45 days after the last working day. Experience and Skills Human Resources Management experience in IT/ITES company. Have strong people management skills and expertise in building an organization Strong communication skills with all the key stakeholders to ensure HR vision is understood and implemented correctly. Proven ability to build strong working relationships, internal and external to the organization. A self-starter with a high degree of initiative. A flexible team player with a proven ability to work successfully in a matrix reporting environment. Strong presentation and facilitation skills. Creative, forward thinker. Able to communicate with all levels of management and peers within the organization. Building and maintaining relationships.

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