Job Description

Manager - HR KEY RESPONSIBILITIES:- Recruitments and Selection: Responsible for recruitment and selection of frontline sales people. Identifying low cost hiring sources Ensuring a robust manpower pipeline to take care of existing as well as expected vacancies. Tracking of hiring to ensure year end manpower plans are met. Joining & On-Boarding: Responsible for smooth on-boarding of new hires Ensuring timely generation of Emp Codes Ensuring timely generation of appointment letters Coordination and ensuring attendance for HR Induction and orientation program. HR Operations: Ensuring proper and complete documentation post selection of candidates. Collection of all reqd pre-joining documents. Collection of Joining kit/post joining documents from the candidates. Ensuring timely dispatch of Joining KITs to HO. Leave and Attendance management for new joinees HRIS: Required to maintain various HR MIS related to Hiring/Sourcing/Funnel/Employee engagement/attrition etc. Publishing HR dashboards and attrition analysis data to business stakeholders. Query and Grievance Management: As HR SPOC, responsible for managing employee related queries and their resolution. Ensuring proactive employee communication on process and policies. Handling of employee grievances and taking proactive steps to ensure local level resolution of grievances. Track employee escalations and take proactive steps to control escalations. Exit Management: Keeping track of all exits happening within the zone Conducting exit interviews of Front line sales employees and doing attrition analysis. Timely inputs to HR Ops team for Stop salary and processing of F&F Settlement. Staffing: Managing vendor payment and liasioning with HO for the same. Manage IJP roll out and closure on system, send regret and congratulatory mails. Drive sourcing through Employee referrals and Portals Key SKILLS: Strong Communication and Relationship Management skills Ability to influence and align High Process Orientation Strong Analytical skill Strong business understanding Measures of Success:- Talent Management ,Cost & Productivity:- 1. Hiring of FOS within agreed TAT 3. Source Mix Culture & values:- 1. EDAP execution as per TAT 2.Team Awards/Torch Bearers Nominations etc HR Operation 1. TAT For ECODE, F&F, Form Section 2. TAT for Case Closure as per Matrix Engagement & Connect:- 1. Driving Kenexa Employee Engagement Survey 2. MDR Coverage 3. Engagement Calender Execution People Agenda:- TAT & Process Impact

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