Job Description

With a startup spirit and 95,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently and are ambitious enough to reinvent it. Come, transform with us.
Transformation Happens here, Come be part of our exciting journey!
Are you looking for?
Inviting applications for the role of Manager, Linux Admin
This role lies with Genpact IT -Compute Management Division. You will be responsible for supporting corporate Compute Linux operations 24X7 for IT. You will be working actively on the operational issues along with internal / external partners to automate things and help recover the systems failure (proactive/reactive). You will have tremendous opportunities learn in one of the biggest Compute groups in the industry.
You should have relevant experience in Linux and Cloud

RESPONSIBILITIES:

• Supporting operating system versions for various flavors of Linux (RHEL/Oracle/Ubuntu).
• Server Hardening process
• Good Knowledge of Linux Boot Process and Troubleshooting booting issues using iLO console.
• Good experience in Linux Kernel Rebuild activity
• Performing Linux OS Patching Activity and Reboot Activity on Red hat Linux Servers.
• Backup and Restore Management in Linux
• Troubleshooting on Network related issues in Linux
• Excellent in Logical Volume Management in Linux
• Handling server Performance issues in Linux
• Experience of NFS.
• Configuring Network Setup, Routing and NIC Bonding in Linux.
• Linux Cluster, PCS Cluster
• Work with Data Centre Team If any Console Related Issues.
• Logging case with vendors like HP, REDHAT for their services.
• Process oriented and Hands-On Cloud experience on AWS or Azure.
• Working on Linux servers hosted on AWS and Azure.
• Creation of templates from VMs and creation of VMs from templates.
• Working in Change Management (CM) and Incident Management (IM) team to resolve production outages and to provide turnaround on SLA Basis
• Experience in creating and maintaining scripts to provision/de-provision instances required for workloads.
• Maintain organizational security compliances like passwords, key rotation policies
• Should have experience of handling various Audit and Compliance activities like HIPPA, PCI, SOX etc.
• Create & maintain various types of alerts that monitor systems health and report any issues to Sys Ops team to resolve and/or escalate to the right teams
• Collaborate and work with DEV team to deploy newer version patches/fixes for vulnerabilities for cloud servers
• Migrating existing on-premises servers to cloud.
• Monitor availability and performance

• Must have Industry certifications like RCSA, RCSE or alternatives
• Good to have any cloud certifications like AWS Sys Ops Admin associate, Azure Admin Associate.
• Awareness of Cloud security best practices
• Well versed with ITIL terminology for Incident, Change, Problem Management.

• Good command over Linux shell command
• Scripting knowledge of at least one of the following:

• Provide a single point of contact for the reporting and tracking of issues
• Maintain status on all open issues.
• Interact consistently with end users in a professional, efficient, and service-oriented manner.
• Have a clear understanding of cloud deployment models
• Should have very good troubleshooting and analytical skills.
• Work with Third Party Providers to assist in problem resolution.
• Resolve issues within established time frames.
• Perform root cause analysis in accordance with the Procedures Manual.
• Participate in root cause analysis if needed.
• Produce RCA report.
• Can go for upgrade of devices on requirement & provide plan to customer.
• Look for escalations and resolve it in the given time frame.
• Ability to perform problem analysis and develop resolutions at both strategic and tactical levels
• Good understanding of ITIL Process flow
• Open to work in 24*7 rotational shifts when project demands

• Graduate in Technology (any stream)

• Strong verbal and written communication capabilities with the ability to interact and influence at all levels of the organization