Job Description

Banking Strat and Marketing
Role/Responsibilities
The Manager – Market & Customer Analytics is responsible for deigning, maintaining and evolving the market and customer analytics database and associated reporting framework to help inform our business strategies by identifying opportunities for future growth and organizational efficiencies.

As a member of the Banking Strategy & Marketing group you will work closely with colleagues in Business Strategy and Market Development but also with other members of the Banking OU, Regional and Sales teams across regions.

Key functions:

• Develop and maintain a database / framework / reporting resource to facilitate various types of strategic customer and market analysis. Analysis to include market sizing, penetration per product / country, identification of cross-selling / up-selling opportunities.
• Working with other team members identify data sources (client CRM, market data, etc) that would add additional value to our analysis.
• Automate collection, validation and transformation of data. Develop appropriate source control and engineering practices.
• Prepare standardized dashboard of key market and customer metrics for reporting to senior management of Banking OU on a quarterly basis.
• Work closely with other members of the business strategy, market development teams and other Banking OU colleagues to assist them with timely information about market, sales or customer adoption patterns. In particular, collaborate with business strategy team to share inputs that will inform business cases for new initiatives.
• Collaborate with other members of the Banking OU to be informed of key priorities, product roadmaps, market needs, competitive moves, regulatory requirements and other trends.

Qualifications

• Bachelor’s degree in Engineering, Computer Science or related subject.
• Five years’ of experience in software engineering, dev ops or other similar technology field.
• Highly analytical, detail oriented and with strong problem solving skills.
• Proven experience working with languages / business intelligence tools including a number of the following; Power BI desktop, Power BI premium service (including development pipelines and XMLA endpoints), DAX, R, Python, T-SQL, MI report design and API interactions with CRM (e.g. Salesforce.com)
• Ability to architect a multi-source data framework and reporting resource to support a range of business applications and users.
• Proficiency with SQL, other enterprise database development and software architecture skills desired.
• Ability to manage, process and analyze large quantities of information quickly and accurately to draw conclusions and actionable recommendations.
• Strong organizational, time management, communication (oral and written) and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Ability to work with limited direction, usually within a complex and often ambiguous environment, to drive rigorous, fact-based conclusions.
• Excellent relationship-building skills, enabling you to build strong, long term relationships across teams.
• Desirable – experience with AI and Machine learning methodologies and tools
  

Banking Strat and Marketing
Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.
Moody's (NYSE: MCO) is a global integrated risk assessment firm that empowers organizations to make better decisions. Our data, analytical solutions and insights help decision-makers identify opportunities and manage the risks of doing business with others. We believe that greater transparency, more informed decisions, and fair access to information open the door to shared progress. With over 11,000 employees in more than 40 countries, Moody's combines international presence with local expertise and over a century of experience in financial markets. Learn more at moodys.com .

At Moody’s, we’re taking action. We’re hiring diverse talent and providing underrepresented groups with equitable opportunities in their careers. We’re educating, empowering and elevating our people, and creating a workplace where each person can be their true selves, reach their full potential and thrive on every level. Learn more about our DE&I initiatives, employee development programs and view our annual DE&I Report at moodys.com/diversity
Moody’s Analytics provides financial intelligence and analytical tools supporting our clients’ growth, efficiency and risk management objectives. The combination of our unparalleled expertise in risk, expansive information resources, and innovative application of technology, helps today’s business leaders confidently navigate an evolving marketplace.