Manager Field Force Operations

Year    Hyderabad, Telangana, India

Job Description




2023 will see Sandoz become a standalone organization! As a global market leader in Generics and Biosimilar medicine, Sandoz is stepping forward from a position of strength! Those joining Sandoz in the coming months will help shape the future of the company, its growth, innovation, culture and how Sandoz impacts the lives of millions. These will be careers with genuine impact! This is one such role!
Are you ready to make a difference?
Your Key Responsibilities:
Your responsibilities include, but not limited to:

  • Field Force Operations team provides analytics and insights that drive field excellence across clinical, medical and commercial for Novartis worldwide.Facilitate data enabled decision making and execution for Novartis internal customers by providing techno-functional expertise in short-term and long-term sales operations and strategy.
  • Contribute to FFO teams by involving in various initiatives like knowledge sharing, on- boarding and training support.Enable standardization of processed through building process documentation and timely maintenance of knowledge repositories.
  • Create and deliver below customer requirements as per agreed SLAs (timeliness, accuracy, quality, etc) and drive excellent customer service. CRM and Allied application management (Includes Veeva, Salesforce.com related applications). Resource planning and deployment (Segmentation, targeting, call plan management). Field Performance excellence (goal setting, incentive design & modelling, Incentive operations and reporting). Field Excellence reporting and insights.
  • Drive solution design for field execution excellence through various technology-based solutions that optimizes field excellence activities based on Country commercial excellence needs through varied variety of evolving infrastructure landscape including but not limited to .Customer interaction platforms (VEEVA, Salesforce.com, etc).Data ETL platforms (viz Javelin, SAS, PowerBI, Alteryx etc).Workflow management and automation tools (viz Sharepoint, MS PowerAps, RPA, etc) .Reporting and visualization platforms (viz Tableau, Qlik, MicroStrategy, Foundry) .Analytical platforms and methods (viz Excel, R, Python, Data Science, Machine learning)
  • Deliver services through structured program management approach while enabling field excellence solutions to commercial excellence team in countries and business units and leading end-to-end delivery for defined scope of work
  • Creates and maintains standard operating procedures (SOPs), quality checklists that will enable excellent quality outputs for all outputs within the function.
  • Develops and maintains knowledge repositories that captures qualitative and quantitative reports of field excellence related trends across Novartis operating markets, etc
Minimum requirements

#Orbit
What you\'ll bring to the role:
  • MBA with Graduate / Post Graduate in Technology or Data Science related domains
  • Experience (5-8 years) in analytics organization or pharmaceutical company or Pharma services domain
  • Should have an understanding of Pharmaceutical business including its regulatory environment
Desirable Requirements:
  • Strong analytical thinking with problem solving approach
  • Proven track record of delivery analytics and insights for field excellence and/or data enable solutions
Why Sandoz? 500 million patients were touched by Sandoz generic and biosimilar medicines in 2021and while we\'re proud of this, we know there is more we could do to continue to help pioneer access to medicines for people around the world.
How will we do this? We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working.
We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what\'s possible, when we collaborate with courage to aggressively and ambitiously tackle the world\'s toughest medical challenges. Because the greatest risk in life, is the risk of never trying!
Imagine what you could achieve here at Sandoz!
Commitment to Diversity & Inclusion:
Sandoz is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
India Accessibility and accommodation Novartis group is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to diversityandincl.india@novartis.comand let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Join our Sandoz Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Sandoz and our career opportunities, join the Network here: Sandoz Talent pool (novartis.com)

Functional Area

Marketing

Division

Operations

Business Unit

NTO SANDOZ TECHOPS

Employment Type

Regular

Commitment to Diversity & Inclusion:

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Shift Work

No

Early Talent

No

Novartis

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Job Detail

  • Job Id
    JD3066748
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Hyderabad, Telangana, India
  • Education
    Not mentioned
  • Experience
    Year