Job Description

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India\'s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly \'Digital India\' by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

Role

Packet/Data Core Operations

Function / Department

Technology

Location

Karnal

Job Purpose

To ensure the O&M related activities of PaCo Nodes (SGSN/MME, GGSN), co-ordination with SNOC and OEM for various HW replacement/SW Upgrade and other system related activities. Conducting Infra audits for PaCo nodes and implementation as per recommendations

Key Result

Areas/Accountabilities

• HW replacement of PaCo Nodes
• Rollouts of various upgrade of PaCo nodes as and when required in co-ordination with respective OEM and SNOC with proper planning
• KPI monitoring and resolution in coordination with respective stakeholders
• Monitoring of utilization of critical BW and augmentation before utilization reaches defined thresholds
• To understand and analyze data related customer complaints and resolution
• Inventory Management and coordination with respective OEM for R&R
• Co-ordination with SNOC team for resolution of system related issues
• On time field support to Central Operations team, SNOC and Project Team in terms of testing, fault troubleshooting, planned events & new node implementation
• Preventive & corrective event based maintenance
• Customer complaint analysis & resolution by co-ordinating with respective teams
• Ensure quality of implementation for any new project as per VIL Data Centre norms
• Ensuring Service uptime

=99.5% * Ensure Capacity Utilization of resource & interface utilization of respective nodes below 70% & take necessary action in case of deviation

• Ensure to meet/maintain performance KPI as per benchmarking provided by central guidelines/targets.
• New node integration, acceptance testing & handover from project to operations
• Inventory, Spares & Backup management.

Core Competencies,

Knowledge, Experience

• Strong knowledge of MME SGSN and GGSN nodes Ericsson/Nokia domains preferred
• Strong knowledge of IP and MPBN nodes CCNA Preferred
• Strong knowledge of Telecom technology : 2G , 3G & 4G, VOLTE
• Knowledge of PCRF functionality and architecture
• Strong understanding of EPC architecture, and PaCo Interfaces like Gn,Gi,3GDT,S5/S8,S11, Gm, SG etc
• Knowledge of cloud concepts
• Hands-on experience on SGSN/MME/GGSN/MPBN

Qualification/Experience

BE/BTech Electronics Engineering, Computer Science, Electrical Engineering, Telecommunication or equivalent technical competence. Minimum of 5 yrs desired experience.

Knowledge in Cloud Technology or Cloud certification would be an added advantage.

Personal attributes

Analytical and pro-active mindset and way of working
Team working skills
Flexibility
Open communication
Desire to learn new things

Vodafone Idea Limited (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership

Vodafone Idea