Job Description

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.Inviting applications for the role of Manager \xe2\x80\x93 Credit ManagementWe are looking for someone with extensive knowledge and understanding of entire credit management process with expertise managing a team of credit analysts. In this role, you will be expected to work on strict deadlines, in a business environment while being a good team motivator. SAP knowledge and experience in generating reports from SAP would be an added advantage. Should be open to work in any shift as per the business requirementResponsibilities:

• With good knowledge of credit management (read/analyze credit reports, recommend for credit limit), maintain and manage the delivery and BAU activities within the TAT and quality (accuracy) as per defined guidelines.
• Explore Gaps and tighten the control checks to ensure there are no variances from standard operating procedure. Direct preparation and review of work-papers for internal / external auditors.
• Manage Client and Process independently and with minimum supervision.
• Define, implement and monitor standards and policies to ensure adherence to laid procedures.
• Coach and develop team members: hire, assess, field and document performance.
• Lookout for automation opportunities to bring efficiency.
• Customer concern: Confirm that proper escalation procedures are followed according to established business practices
• Communication: Should be able to communicate effectively with team and management and identify issues and concerns that may affect the performance of the job and communicate the same to leadership.
• Direct process to ensure proper controls are in place for the team and direct efforts to ensure team productivity is measured, scored and communicated according to standards. Oversee resolution of discrepancies and advanced systems issues.
• Actively manage the business continuity plans for the process.

Other Proficiencies:

• Demonstrated experience in resource management, team performance management, recruitment and training.
• Solid understanding of Generally Accepted Accounting Principles and practices.
• Project management experience in organizing, planning and executing small to mid-scale projects.
• Proven experience in leading, motivating and developing people. Provide overall support to team/Finance Department.
• Effective verbal and written communication skills.
• Experience in working with a distributed team.
• Proficiency in recognizing and resolving problems or inconsistencies in transactions and systems.
• Exposure to Six Sigma training preferred, drive team to continuously improve in key operational metrics.
• Should be able to multi-task in a time sensitive environment
• Should have developed team of 12 or more people across various career levels
• Experience with Microsoft Office suite (Word, Excel, PPT) including advanced MS Excel Skills

Qualifications we seek in you!Minimum qualifications

• B.Com Graduation
• Proven experience in Credit Management

Preferred Qualifications

• SAP knowledge and experience is helpful

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on , Facebook, LinkedIn, and YouTube.Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a \'starter kit,\' paying to apply, or purchasing equipment or training.

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