Job Description

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Overview:
The Manager - Contracts Management is responsible for overseeing the complete contract-to-invoice lifecycle for global SaaS agreements, ensuring compliance with company policies, revenue recognition standards, service provisioning and legal requirements. In addition to managing contract implementation, this role also leads the invoicing function to guaranteeing billing accuracy, timeliness, and alignment with client-specific requirements. The role also serves as Finance POC for cross-functional projects, participating in project scoping, success definition, and UAT closure. By managing upstream contracts and downstream invoicing together, this position ensures seamless revenue flow, risk mitigation, and transparent reporting.
In This Role, You Will:

• Contract Lifecycle Management

• Lead the team responsible for implementing contracts.
• Ensure contracts comply with finance policies, revenue recognition rules, service provision and audit requirements.
• Manage centralized repository and maintain version control.

• Financial & Compliance Oversight

• Validate billing frequency, payment terms, taxation, and revenue allocation in contracts.
• Ensure compliance with audit, revenue recognition, and financial reporting standards.

• Invoicing & Billing Management

• Lead the invoicing team to ensure timely, accurate, and compliant customer billing.
• Align invoicing practices with contract terms, purchase orders (POs), payment schedules, and customer-specific requirements.
• Reduce billing errors and disputes through process controls and automation.

• Partner with Sales, RevOps, and other teams to resolve invoicing discrepancies quickly.
• Ensure proper tax handling (GST, VAT, etc.) and alignment with regional finance regulations.

• Cross-Functional Collaboration

• Act as a liaison between Finance, Sales, Legal, and RevOps for seamless contract-to-cash execution.
• Collaborate with RevOps and IT to integrate contract and invoicing processes into Salesforce/ERP.

• Project Involvement (Finance POC)

• Represent Finance in cross-functional projects impacting order-to-cash, revenue recognition, or reporting.
• Participate in scoping, define finance-related success measures, and identify risks/impacts.
• Champion automation and AI-enabled improvements for contract and invoicing efficiency.

• Process Excellence & Automation

• Drive improvements in contract and invoicing workflows to shorten cycle times and reduce errors.
• Leverage CLM tools, ERP integrations, and Salesforce automation for visibility and scalability.
• Implement AI-based contract risk detection and billing reconciliation for improved compliance.

• Team Leadership

• Manage and mentor both Contracts and Invoicing teams, building high accuracy and compliance standards.
• Define KPIs such as contract turnaround time, invoice accuracy, dispute rate, compliance score, and UAT effectiveness.
• Foster a culture of accountability, precision, and cross-functional partnership.

Here's What You Need:

• Bachelor's degree in finance, Accounting, or Business; MBA is a plus.
• 10-14 years of experience in Finance, Contracts Management, Invoicing, or Revenue Assurance in SaaS/B2B.
• 2-3 years of experience leading contracts/invoicing/finance operations teams.
• Prior exposure to cross-functional project delivery and system implementations is a plus.
• Strong understanding of SaaS contracts, invoicing workflows, revenue recognition, and compliance frameworks.
• Hands-on expertise in Salesforce CRM, CLM systems, and ERP/Finance platforms (Oracle, SAP, etc.).
• Proficiency in UAT/project management tools (e.g., JIRA, Agile).
• Strong analytical, communication, and stakeholder management skills.

Skills Required