Job Description

Role Team Member - Central Product Configuration Job Level/ Designation M1 / Manager Function / Department Central Operations Group / Active Operations / Charging Operations - IN & VAS Location Pune, Maharashtra Job Purpose Flawless implementation of business configurations including short code definition, rating configuration, etopup grid etc. within TAT, Ensuring quick response/fix for revenue leakage related concerns, Ensuring application layer security and user management. Support to RA/UAT team for product launch Key Result Areas/Accountabilities Ensuring Product implementation & delivery within timelines Perform Product delivery within timelines Quarterly clean-ups of zero subscriber base products with close co-ordination with marketing and planning New feature testing & Feasibility study for new product launch Voucher Management RA support for Periodic recon Bulk customer benefit processing whenever needed Closure of RA/UAT Observation Support to RECC and UPSS team for plan mapping and promo configuration Support to RA/UAT team for product testing and product validation Core Competencies, Knowledge, Experience Around 2 -5 years of Experience in Product Configurations.Domain expertise of Database and Application architecture Knowledge of CAMEL & Diameter protocol. Should be able to do analysis on traces/tcpdump. Ericsson and Amdosc IN architecture Sound knowledge of Prepaid Voice/SMS/USSD/Data charging call flow. Should have prior experience of working in Operations domain and aware about operational processes. Must have technical / professional qualifications B. E - Electronics & Communication/MCA/B.E. - Computer Science

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