Job Description

ManagerEXL/M/566308

• UtilitiesBangalore

• 
  
  
  Required Experience
  8 - 10 Years
  
  
  Posted On
  24 Sep 2022

Basic Section


Number Of Positions
1

Band
C1

Band Name
Manager

Cost Code
D007278

Campus/Non Campus
NON CAMPUS

Employment Type
-

Requisition Type
New

Complexity Level
F&A 4 (Complexity Level 4) Bangalore Location Only

TAT
90

Created By
Mallikarjuna Chinchali


Organisational


Group
Operations Management

Sub Group
Emerging Business Unit

Organization
Utilities

LOB
Back Office

SBU
Operations

Country
India

City
Bangalore

Center
FA - Bengaluru



Skills

Skill
ACCOUNTS PAYABLE MIS PROJECT MANAGEMENT KEY ACCOUNT MANAGEMENT F&A OPERATIONS
Minimum Qualification
BCOM
Certification No data available




Key Responsibility Areas including preferred Skills and Experience

• End to end knowledge of P2P function and an ability to keep informed of trends
• Develop action plans to ensure that improvement development plans are achieved.
• Ensure that service levels agreements/KPI is exceeded.
• Overall understanding of processes, continuous improvement work and an ability and interest in identifying and championing new ideas for possible adoption & transformation experience is added advantage.
• A proven data analyst with ability to bring out metrics from any given data.
• Maintain day to day operations, administration and communication to Client and leadership
• Initiate meetings with various stakeholders to communicate the process deliveries and Issue resolution
• Develop and maintain relationships with external system owners and vendors
• Ensure Internal Control compliance and External Audit requirements are met at all times
• Develop Competencies in the team, Hire right candidates for any open positions
• Perform all other duties as assigned.
• Ability to effectively lead a wide variety of professionals, regardless of their experience level and specific expertise in achievement of established goals and objectives
• Be analytical and have the ability to visualize process performance
• Strong business and customer focus
• Working and managing teams in a matrix organization
• Ability to build relationships, teamwork and networking in a virtual international context
• Ability to manage multiple priorities, think tactically and strategically, demonstrate objectivity, be results-oriented, and show initiative and creativity
• Must be a proven team player with strong collaboration skills
• Closure driven, work with a sense of urgency
• Proven experience in driving efficient, time sensitive and cost effective service that meets the client's needs

Competencies:

• Knowledge of the process and systems
• High level of computer proficiency and excellent MIS skills
• Ability to coach and give feedback on an ongoing basis
• Clear written and verbal communication
• High level of Customer Service and Quality Orientation
• Strong Communication and Motivational Skills
• Ability to lead in a continually challenging environment
• Effectively plan, prioritize and execute everyday floor operations

Eligibility Criteria:

• Good communication skills both written and verbal
• Should have 8-10 Years of Experience

Should have experience of managing a team of 10 to 15 members



Workflow

Workflow Type
Back Office