Job Description

Manager- E-Commerce OperationsCome and be part of India's Fastest growing Ecommerce Fashion Jewelry brand.
Should have worked on eCommerce operations before.Sound knowledge of leading a team for below departments- Vendor Management - Coordinate with vendors on orders and timely despatches- Cataloging- MIS and data analysisAn ideal candidate should have the below educational NIFT - Fashion Jewelry and MBAThe candidate will be responsible for - Knowledge of Flipkart and Myntra portal backend reports
- Daily sales tracking
- Daily cataloging tracking
- Coordinate with Myntra and Flipkart teamsJob brief:
We are looking for an ambitious and energetic Operations Manager to help in our day to day operations.The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with 3P channels.Entails category management based on deep customer centricity, strong analytics, sharp planning and story-telling coupled with product/tech understanding for an enhanced customer experience. Having worked with Jewelry as a product will be an added advantage.
What this job entails:

• Customer understanding
• Be the voice of the customer internally
• Stay on top of changing trends and strategic priorities through in-depth data analysis to predict customer behavior

Pricing :

• Use discounts effectively and optimally to drive portfolio mix and achieve strategic goals

Merchandising :

• Develop and execute plans to showcase the right products
• Identify cross-selling and upselling opportunities
• Own the customer experience in the category - make navigation to make the discovery easier.

Save the customer time :

• Identify the parameters customers use to make decisions and ensure catalog richness

Marketing :

• Work with marketing to identify the best R.O.I initiatives to build awareness and encourage trial across channels - SEM, SEO, TV Commercials, etc
• Understand SEM, SEO and Email marketing - identify the right keywords, reduce SEM costs while increasing conversions of website visits to orders

Promotions:

• Create promotions to drive revenue, margins, etc.
• Own both creation and execution of promotions calendar including special occasions (Diwali, Valentine's day, etc.)

Catalog:

• Own catalog content creation - lead catalog photo-shoot & content creation, drive this via internal catalog & marketing teams
• Drive better conversions through catalog improvement & enhancement basis customer insights

Operations:

• Work with internal sourcing, quality & design team to track key project milestones, ensure processes are followed for review & reporting of the same
• Work with buying and sourcing teams to plan inventory & in-warding as per requirement, ensure inventory sufficiency & reduce non-selling inventory.

Associations and collaborations: The role requires close collaboration with the following teams:

• Category
• Central Marketing
• Business Finance
• Analytics
• Inventory
• After sales
• Working @ Client

Opportunity to work in a world-class facility, with passionately driven teammates who ensure an environment of learning and growth while having fun. You get a chance to work with a new generation of entrepreneurs and help them take their business to the next level with the help of best-in-class technologyQualifications and experience:

• Educational background - NIFT Graduate with Jewelry understanding and MBA is preferred
• Minimum - 4 -5 years of experience of handling operations in e-commerce, Jewelry background preferred
• Desire and ability to think like the customer
• Ability to translate strategies into execution plans and take them to completion
• Highly analytical
• Willing to take calculated risks to grow the category
• Excellent verbal and written communication with interpersonal skills
• Strong understanding of technology and business
• Must be willing to learn
• Ability to connect with people across teams & levels
• Strong bias for Action - works at a very rapid pace
• Conduct research to identify new markets and customer needs
• Promote the company's products/services addressing or predicting clients' objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Build long-term relationships with new and existing customers
• Proven working experience as a business development manager, sales executive or a relevant role
• Proficiency in MS Office and CRM software
• Proficiency in English
• Communication and negotiation skills.
• Time management and planning skills.
• Can call on 9986303231 to discuss further

Job Type: Full-timeSalary: ?600,000.00 - ?900,000.00 per yearBenefits:

• Health insurance

Schedule:

• Morning shift

Experience:

• E-commerce: 3 years (Required)
• total work: 3 years (Required)