: Job Responsibilities : 1. Proactively detect application platform outages/degradations 2. Determine the conditions/pointers causing outage/impact 3. Engage with other peer organisations for resolution of the problem 4. Escalate & engage with SMEs as may be necessary for resolution 5. Follow the standard notification & escalation mechanisms for all platform outages/events 6. Software upgrade of components following MoP shared by vendor in close coordination with vendor Skills & Competencies : Database, server, storage, applications, alarm management, user access management As per the JD
Monster
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