Job Description

Ready to shape the future of work?
At Genpact, we don't just adapt to change--we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's , our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to , our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on , , , and .
Inviting applications for the role of Management Trainee/Assistant Manager/Manager - Plan document specialist.
The Plan Document team works closely with clients to deliver a customized and streamlined back-office processing service for licensed retirement plan document products. These products are generated using the FIS Documents RDASP system, ensuring accuracy, compliance, and timely delivery aligned with client and regulatory requirements.
The role involves end-to-end support of plan documentation, including recordkeeping operations, document management, regulatory updates, and ongoing plan support.
Responsibilities
Perform recordkeeping operations, ensuring accurate tracking and maintenance of plan documents.
Handle Document Management System and Records Management System processes in line with internal controls and compliance standards.
Provide ongoing Plan Support, responding to client inquiries and ensuring timely resolution of document-related requests
Create New Plan Documents as per client specifications and regulatory requirements.
Process Discretionary Amendments based on client-requested plan changes.
Implement IRS Amendments to ensure compliance with regulatory updates
Manage Plan Restatements to incorporate legislative and regulatory changes.
Prepare and process Annual Notices accurately and within mandated timelines.
Execute product conversions during restatement cycles.
Incorporate client-requested updates and changes into restated plan documents.
Conduct quality checks and ensure timely delivery of finalized documents to clients.
Coordinate with internal stakeholders such as recordkeeping, compliance, and operations teams.
Ensure all plan documents meet IRS regulations, compliance standards, and internal policies.
Communicate effectively with clients to clarify requirements and provide status updates.
Escalate issues or risks proactively to ensure timely resolution.
Qualifications we seek in you!
Minimum Qualifications
Masters in any stream
Preferred Qualifications/ Skills
Strong understanding of plan document administration and compliance.
Experience with document management systems (DMS/RMS).
High attention to detail and accuracy.
Ability to manage multiple tasks and meet strict deadlines.
Strong clients focus and communication skills.
Why join Genpact?
Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation
Make an impact - Drive change for global enterprises and solve business challenges that matter
Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Skills Required