Job Description

Mainframe Support

This position is a part of the Stock Plan Services Mainframe Support Team within the WI business unit. The candidate will be engaged in configuring Client Validation Testing events. Has to advance issues impacting a client validation testing event to appropriate resolution teams. Expand the Client Validation Testing capability by ensuring features are configured in the test environment and building out automation practices. Should maintain the operational stability of the SPS Mainframe client validation testing environment. Candidate will participate in system monitoring, installing fixes, Problem Analysis, Incident troubleshooting and resolution, problem management, and ensuring operational standards adherence in client validation testing environment.



The Skills that are Key to this role

Technical (primary)

You must possess strong background on COBOL, JCL, DB2, VSAM, MVS, Endeavor ISPF, TSO, CICS, Control-M, and basic IBM utilities.

Analysis of complex mainframe programs is a must skill.

You must be experienced in maintaining systems in the MVS mainframe environment.

You should have worked in production support / system support Mainframe application.

You should be able to negotiate, influence and work with business peers and management.

You should have experience of working in an agile environment

Provide root cause analysis of the Incidents raised by Business partners

Strong analytical skills to review batch cycle trends and initiate performance improvement steps for better SLA adherence



Technical (secondary)

Knowledge in Core Java and python.

Knowledge on Micro-Services Architecture concepts and emerging patterns such as APIs, Web Services (REST/SOAP).



Behavioral Skills

You should possess exceptional stakeholder management skills

You should possess highly proficient written and verbal communication skills in the English language

Connect with business partners on critical incidents and work with development teams to provide technical roadmap

Participate in small to large initiatives ranging from application incident resolution work to project related tasks.

Must be capable of learning complex processes quickly, and have the ability to learn through independent research.



The Skills that are Good to Have for this role

REXX

Python

Java



The Expertise Were Looking For

Bachelor degree or equivalent academic/practical experience.

3-5+ years of IT industry experience with Mainframe production support experience

Application support and maintenance experience is must.

Good understanding of the financial services industry.



Mandatory Skills



Cobol

DB2

CICS

JCL

Production Support

About Virtusa

Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth -- one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.


Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.


Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.