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Logistics Analyst 2 (Roles & Responsibilities) Responsibility · This position is responsible to investigate disputed or overdue T+L invoices, identify root cause, intervene at the resp. cause/origin and drive resolution in an end to end fashion. · That includes Co-ordination with Freight forwarders, 3PL vendors and all involved internal functions/sites for payment related queries · Weekly reporting, tracking of Invoice status & sharing feedback to all stakeholders / vendors. · Identify patterns and develop process improvement initiatives to reduce failures & cycle time Success is:
Overdues reduced to zero, disputes resolved within 14 days
Freight Invoices are billed as per contractual/negotiated rate card and in time
Success Indicators / Qualification:
Curious self-starter (“Detective”)
Experience with similar roles and resp. workflows (Investigation/Intervention/Resolution)
Ability to understand freight related documentation, freight invoices, SOAs and logistics industry terminology
Analytical skills to investigate and understand root cause of invoice disputes/payment delays (Investigation), combined with problem solver attitude
Ability to build consensus and influence at all levels across the organization (Intervention)
Demonstrated ability to push for issue resolution in a global, diverse and complex environment, based on influential management (Resolution)
Working knowledge of Microsoft Office, relational databases and ERP systems (e.g. SAP)
Excellent verbal and written communication & presentation skills
Fluent in English (written and spoken)
Around 6+ years of experience from Logistics Background
Additional Information
JOB ID: HRD176002
Category: Integrated Supply Chain
Location: Devarabisanahalli Village, KR Varturhobli,,East Taluk - Phase I,Bangalore,KARNATAKA,560103,India
Nonexempt
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